Jack Ingram Nissan
Montgomery, AL
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588 Reviews of Jack Ingram Nissan
Carlos was wonderful! He worked our deal completely via phone as we don't live in Montgomery. I hate car shopping/buying because of the length of time, and games that are usually played. Carlos had us in a phone as we don't live in Montgomery. I hate car shopping/buying because of the length of time, and games that are usually played. Carlos had us in and out in under 3 hours, and that included time on the lot looking and test driving two cars. Paperwork was simple and quick. My payment ended up being a little more than I wanted, but I didn't feel I was being jerked around. Will definitely shop there again. More
Don was very nice and courteous he answered all my questions. He was very helpful on my trade in of my old car for my new one. I recommend his salesmanship to anybody. questions. He was very helpful on my trade in of my old car for my new one. I recommend his salesmanship to anybody. Thanks so much Donna williamson More
The services at the dealership was professional and my questions was answered about the Murano I was purchasing. Mr.Spear was helpful in getting me the vehicle I was interested in and telling and showin questions was answered about the Murano I was purchasing. Mr.Spear was helpful in getting me the vehicle I was interested in and telling and showing me the different features of each. More
Christie Parente very efficient and prompt. She was great to work with and she wasted no time in getting a quote and all of the information needed to make a decision. She is very nice and knowledgeabl great to work with and she wasted no time in getting a quote and all of the information needed to make a decision. She is very nice and knowledgeable. I would highly recommend her. More
It was an awesome experience at Jack Ingram Nissan. Everyone was very nice and pleasant to both me and my family. Corey is the gifted salesman who got me in a brand new 2013 nissan sentra. Everyone was very nice and pleasant to both me and my family. Corey is the gifted salesman who got me in a brand new 2013 nissan sentra. More
My Mother is 86. Her car was hit by a cement truck making a wrong turn in May 2012. By July finishing with truck insurance we went to Jack Ingram Motors looking for a used car for her. My Sister took her to a wrong turn in May 2012. By July finishing with truck insurance we went to Jack Ingram Motors looking for a used car for her. My Sister took her to look at a car we saw online. The Salesman, Eric assured her that he had driven the car several weeks and it was in great condition. His manager, Tip Thames was with him when my Sister called me in NJ to let me know what these two said. They assured my Mother they would clean the car and get it ready. When she and my Sister picked up the car, Eric again assured her allwas well and he would car for her as for his own mother should anything happen. The day after picking up the car my Sister was blessed to be able to get off the highway when the car suddenly stalled. She went to have it checked out and told by a car repair place what is supposedly needed. She did what he said and it worked about a week. This time my Sister had returned to GA and my Mother was driving the car herself when it stalled. She was distrought since she had just been in an accident in May. Eric got the car and supposedly had it worked on. It stalled once more. We knew we had to make a change and attempted to work with Eric and Tip to get a newer car. Every car we called them about that we saw online, they ignored and would call us back about another. Every one they told us about was one that had been in an accident. I then called Jack Ingram (owner) and shared our concerns. He promised to look into it but when nothing happened I called him again. His assistant, Michelle, said he was away for the week but she would check. That day while I was on the phone with my Sister, the GM called himself on my Sister's cell phone which was on speaker. He told my Sister not to call them back again because no one was going to send us out another listing or discuss it with us. If we wanted to do business with them, my Mother (86 years old) could come out there herself and test drive some cars and pick out one. Otherwise, we need not call them again. And, Jack Ingram (owner) NEVER got back with us nor did anyone else. I was grateful because I knew I could not trust them to be honest and sell trade their lemon for a better car. I do not know the reason but I do know that, for us, they are not a trustworthy car dealership when it comes to their used cars. We went to Reinhardt Motors and the Salesman Joe Knight and the dealership were outstanding to work with and we found my Mother an excellent car at a great deal. M.J. NJ More
carlos was very helpful. didnt pressure or make me feel uncomfortable. carlos was very knowledgable about the different rebates. didnt have the car on site that i really wanted, he took the time to find wh uncomfortable. carlos was very knowledgable about the different rebates. didnt have the car on site that i really wanted, he took the time to find what i wanted and had it at dealership the very next day. More
Sebastian worked with me for weeks to find exactly the pre-owned car I wanted with the features I wanted, and when I worried it wasn't going to work for my budget Kara spent a lot of time crunching the nu pre-owned car I wanted with the features I wanted, and when I worried it wasn't going to work for my budget Kara spent a lot of time crunching the numbers so that I could purchase the vehicle and was able to meet the number I gave WITH an additional extended warranty. Several members of the sales team ended up staying HOURS after closing time just to finalize the sale and acted as though they were in no hurry and that I wasn't putting them out in any way. Keep in mind I was purchasing a used car on a tight budget and they weren't making a huge profit off of this sale, yet they treated me the same as I would imagine they would have treated someone making a substantial purchase. They never once tried to persuade me to consider buying new versus used, which was a first after all the other dealerships I had checked out! If you, like me, don't have much disposable income you can appreciate being respected for where you're at and what you can afford. All of the sales team were nothing but personable and straightforward with me and the atmosphere was very relaxed. There were some questions I had about vehicle features that no one could answer but they said "We don't know on that, but we will find that out for you." Which I appreciated versus a quick uninformed answer. From start to finish, there was zero pressure involved in the entire encounter and I finally have the car I have been looking for on the budget I had to work with. Based on my own experience, when these folks tell you they can make this work for your budget if it's the car you want, they mean it. I walked away from this entire purchasing experience with a car that exceeded my expectations, an extended warranty, and all within my budget limitations. As a bonus, the purchasing process itself was very pleasant when I would have settled for tolerable or really anything that didn't leave me wanting to jump out of a window. Thank you Jack Ingram! : ) More
This is the second automobile I have purchased from Jack Ingram. But I have never had a better experience that this one. Troy was amazing. He worked very hard to get us the best deal possible and then I cha Ingram. But I have never had a better experience that this one. Troy was amazing. He worked very hard to get us the best deal possible and then I changed the vehicle on him and he didn't even make a face just started all over again and took care of everything. He did a great job of showing what all the options on the vehicle were and how to operate them. Actually he has called and asked how I like the vehicle. Such a great salesman and you should be very proud to have him on your team. Donna Kay Bethea More