
Jack Hanania Buick GMC
St. Augustine, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 43 reviews
Didn't do what I requested & questioned my request for servi I went to Wilson to have a slow leaking tire fixed. The write up person told me he could take care of it. I had an appointment with their tire "specia I went to Wilson to have a slow leaking tire fixed. The write up person told me he could take care of it. I had an appointment with their tire "specialist", but he didn't ask. He drove away with the vehicle & returned in 15 minutes. All was fine, he visually didn't find a nail in any tire. He did inflate all four to the correct level. I tried to convince him that there was a slow leak & the tire had to be filled every three days. He claimed all tires lose air & there was no leak. I found the leak that weekend & marked it so I could show him. When I returned to the dealer he wouldn't deal with me & went to his supervisor. I showed the supervisor the leak & explained my frustration at not having it fixed the first time. The supervisor said the leak was too close to the sidewall & claimed it couldn't be fixed. HE DIDN'T EVEN MEASURE THE DISTANCE. I proceeded to TIRES PLUS & showed them the leak. TIRES PLUS also explained that the leak was close to the sidewall & would need to verify if they could fix it. TIRES PLUS did fix the leak. What really ticked me off was that the write guy didn't have a qualified person check for a leak & I had to return a second time & was basically refused service. GOOD BYE WILSON BUICK. More
rip off artists $264 for abs sensor,$225 labor. $82 to R/R a/c belt.$700 to R/R pitman and idler arms plus alignment{which i smartly declined} Local mechanic back hom $264 for abs sensor,$225 labor. $82 to R/R a/c belt.$700 to R/R pitman and idler arms plus alignment{which i smartly declined} Local mechanic back home saw nothing wrong. Service dept. said i needed fuel injectors cleaned{which i also declined} i just ran lucas fuel treatment thru truck. Beware of these guys, especially if you are from out of state. Can't wait to pen a letter to the St. Augustine Record about my experience... More
Dissapointed WE bought a new Encore from these folks about one year ago. For a period of time everything was great, until the suspension noise started. WE have ha WE bought a new Encore from these folks about one year ago. For a period of time everything was great, until the suspension noise started. WE have had the car in three times already trying to eliminate this suspension noise. Dealer suggested "Trade Assist" for us to get out of this vehicle, but it approved fruitless. Nice people, bad experience. WE can't recommend the Dealer nor the Brand (Buick). More