Jack Ellena Honda

New hood Bought the car Saturday, needed a new hood by Tuesday, not great, but Tanner got me in the shop quickly. I was approached by as least 3 employees whi Bought the car Saturday, needed a new hood by Tuesday, not great, but Tanner got me in the shop quickly. I was approached by as least 3 employees while waiting, they all were friendly and wanted to help. More

Still room to improve My follow-up visit was not as pleasant as when I visited for routine maintenance. Staff appeared “stressed” without the service manager present. Nee My follow-up visit was not as pleasant as when I visited for routine maintenance. Staff appeared “stressed” without the service manager present. Need to greet customers romptly and follow-up with customer request. More

Great service experience Always great service! They adjusted my service bill to honor a coupon after a misunderstanding on my end at the time of drop off. Excellent customer Always great service! They adjusted my service bill to honor a coupon after a misunderstanding on my end at the time of drop off. Excellent customer service! More

Great service. They provided fast service. I was able to get an appointment quickly to fix what I needed. Dealership is easy to get to and staff was friendly. They provided fast service. I was able to get an appointment quickly to fix what I needed. Dealership is easy to get to and staff was friendly. More

2011 Honda CR-V My wife and I feel we got a fair deal on a great car. Thomas, Barry and Adam were all easy to work with and made the buying process quick and easy. Th My wife and I feel we got a fair deal on a great car. Thomas, Barry and Adam were all easy to work with and made the buying process quick and easy. The entire staff was friendly and offered snacks snd drinks while paperwork was being completed. We are very satisfied with our purchase and would recommend Jack Ellena Honda to our friends and family. More

Great first experience Took my SUV in to get some accessories put on. From the beginning till I picked up the vehicle it was a positive experience. Would definitely use t Took my SUV in to get some accessories put on. From the beginning till I picked up the vehicle it was a positive experience. Would definitely use this service department again. More

Good experience Worked with Kylee in purchasing a new vehicle. Staff was understanding and patient with our needs. Will use the service department for various items Worked with Kylee in purchasing a new vehicle. Staff was understanding and patient with our needs. Will use the service department for various items as well. 3rd vehicle purchased here. More

Overall, not too bad My only complaint was that the manager I worked with was kind if pushy. I know that is the point, it allows them to push people to buy cars. But pleas My only complaint was that the manager I worked with was kind if pushy. I know that is the point, it allows them to push people to buy cars. But please scale it back a touch. I did like how I was able to joke around with them a bit. More

Airbag recall Very friendly and helpful staff, and service men. Took less time than the estimate i was given, and they even ordered a new seat belt sensor that had Very friendly and helpful staff, and service men. Took less time than the estimate i was given, and they even ordered a new seat belt sensor that had gone bad. I was very pleased with the visit, and work done on my vehicle. More

Very friendly staff Everybody was very friendly and helpful. Kylee was extremely pleasant and helpful with getting me into a vehicle I like. Thank you everybody at Jack Everybody was very friendly and helpful. Kylee was extremely pleasant and helpful with getting me into a vehicle I like. Thank you everybody at Jack Ellena Honda. More