Jack Ellena Honda

Accord Purchase I like to research before I buy. - the sales staff was very patient, accommodating and helpful. My closing with Jenny in Finance was the frosting on I like to research before I buy. - the sales staff was very patient, accommodating and helpful. My closing with Jenny in Finance was the frosting on the cake. Overall this was a great buying experience! More

Vote for Julio as Salesman of the Year We were not the easiest customers; extremely indecisive. We had researched used cars endlessly online and visited many dealerships before coming to Ja We were not the easiest customers; extremely indecisive. We had researched used cars endlessly online and visited many dealerships before coming to Jack Ellena Honda. It was a breath of fresh air to walk into Jack Ellena Honda and see Julio jump up and greet us before we got off the entry rug. He was extremely informative, knew his inventory and easy to talk to and be honest with him about our decision making process. We did not buy right away but he kept in touch with us and after having negative experience at Olathe Honda we came back to Julio and wanted to buy from him. They gave us a fair deal on our trade in and the 2013 Honda Accord EX-L we bought. We couldn't be happier with our decision. More

Amazing! Great experience. Was able to take care of the right process for my old car and found a new one that is perfect for me! Great experience. Was able to take care of the right process for my old car and found a new one that is perfect for me! More

Great buying experience I recently worked with Michael McKinney-Scott to purchase the new 2016 Honda Accord and it was a great experience. Michael was knowledgeable and good I recently worked with Michael McKinney-Scott to purchase the new 2016 Honda Accord and it was a great experience. Michael was knowledgeable and good to work with. More

My used car buying experience My experience at jack Ellen Honda was the first real experience dealing with a car dealership and it ended up being one of the best customer service e My experience at jack Ellen Honda was the first real experience dealing with a car dealership and it ended up being one of the best customer service experiences I've ever had. More

Helpfull. Pointed out on why I should get a new car instead of a used one. And leasesing a car instead of buying a car on credit. Pointed out on why I should get a new car instead of a used one. And leasesing a car instead of buying a car on credit. More

Both Mike and Tim Cooper very professional. Very courteous, very informed about vehicle and helpful in explaining the features. Very professional and made us feel comfortable in making our purc Very courteous, very informed about vehicle and helpful in explaining the features. Very professional and made us feel comfortable in making our purchased decision. Paperwork went smoothly. More

Friendly, fair, helpful No pressure to accept deal. Fair offer for used car. Friendly personable staff. Very helpful providing information about new vehicle. Excellent ser No pressure to accept deal. Fair offer for used car. Friendly personable staff. Very helpful providing information about new vehicle. Excellent service. I enjoy doing business with these people. More

first different car in 14 years Michael was very friendly, as well as very forthcoming with any information we desired. He was helpful also in pointing out the exact pros and cons o Michael was very friendly, as well as very forthcoming with any information we desired. He was helpful also in pointing out the exact pros and cons of various models we considered, and he didn't make us feel as if we were taking up too much of his time. Happy new year, Michael. More

Overall, good experience I should start by saying that I have a personal disliking for the car buying experience. I find the whole "wheeling & dealing" aspect extremely tedio I should start by saying that I have a personal disliking for the car buying experience. I find the whole "wheeling & dealing" aspect extremely tedious. So, in terms that are more understandable for the audience, I think that a better rating scale, for me, would read: "on a scale from 1-10 with 1 being an experience that makes you most uncomfortable (think root canal or limb amputation) and 10 being an experience that makes you most comfortable (think vacation to Jamaica or trip to the spa) how would you rank your experience with this dealership?" Now this is a scale that I can wrap my mind around and I would give this a solid 6. It was not as painful as root canal but, neither was it as pleasant as a trip to the spa. However, the people were friendly and I understand that they have a difficult job, so I appreciate their efforts. And, if I am being completely honest, this was probably the best "car buying" experience that I've ever had. Still, I am not in a rush to buy another car anytime soon. Thanks for your help. More