Jack Daniels Audi Paramus
Paramus, NJ
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Buyer beware....dishonest and sneaky.. I purchased a new S6. I had payments left on my existing lease. They asked me to release my information to them from MB so they can call and find o I purchased a new S6. I had payments left on my existing lease. They asked me to release my information to them from MB so they can call and find out the details. Then I find out they didn't pay all the remaining payments, which was not part of the VERBAL agreement. When I questioned the issue, they provided me with a paper i signed showing 4 payments not 5. They said they paid what they agreed to and will not budge....This is all after the finance person tried to convince us we owed them first months payment, when we specifically capped out out of pocket payment. Sneaky and intentionally dishonest. If you do use them , audi is a great car, make sure your take everything they say with a grain of salt, cause they are don't care once you sign. More
Buying used car with Jack Daniels Audi Was able to buy a beautiful car at a very good price. Maurice arranged everything from a distance and I was able to just travel to NY to pick up the Was able to buy a beautiful car at a very good price. Maurice arranged everything from a distance and I was able to just travel to NY to pick up the car. More
service seat repair While i didnt purchase from this dealer due to price on my trade, their service i was happy with. The first appointment to repair my sagging seat cus While i didnt purchase from this dealer due to price on my trade, their service i was happy with. The first appointment to repair my sagging seat cushion on 8/2/14 dealer spent entire day and was not installed correctly with seat separating from frame. I complained, then on Tuesday 8/5/14 they took it back and did good job. This dealer has always given me loaners and transportation, and George is pleasure to deal with. More
Terry knows the ins and outs of great CRM! I will never purchase an Audi from another dealer. Jack Daniels associates Terry and Adam really took care of me and my concerns without passing judgm I will never purchase an Audi from another dealer. Jack Daniels associates Terry and Adam really took care of me and my concerns without passing judgments or trying to sell me something based on gimmicks like Audi of Bernardsville/Mendham and Paul Miller tried to. I almost went with a Mercedes from Globe but when I asked what makes them comparable to Audi, the brand specialist scoffed and said, "well Mercedes is Mercedes." Save it. Every service and modification experience I've with the dealership exceeds my expectations every time. They are invaluably reliable and I'm about to trade my 2013 in for a newer model. Terry is real, honest and no-pressure. After purchasing a new vehicle from him I felt confident and happy he was the one to get the commission. Too many times I've encountered salesman I just don't want to give to. Thank you for recruiting me and making me a loyal, repeat customer. More
Tal Vander made our car buying nightmare into a pleasure! I cannot recommend Tal Vander enough as a car salesmen. We purchased an Audi Q5 from him after being lied to by Audi of Newton. Tal was not only a man I cannot recommend Tal Vander enough as a car salesmen. We purchased an Audi Q5 from him after being lied to by Audi of Newton. Tal was not only a man of his word and completely transparent, but he had the pateince of a saint dealing with my emotional family members. He put in extra hours, went the extra mile, and was comforting even with my impossible-to-please family . . . and the price was so good I doubt he made anything on the sale! That is the level of professionalism and service you get with Tal - who I will almost exclusively buy from in the future if I can. More
Extremely Satisfied Customer Recently I purchased a car from Jack Daniels Audi of Paramus and found that Tal Vander was extremely helpful. Tal was a real professional who knew th Recently I purchased a car from Jack Daniels Audi of Paramus and found that Tal Vander was extremely helpful. Tal was a real professional who knew the product and all the features which we find really is the case in speaking with salespeople. He took care of everything that was needed including impeccable follow-up. I am an expert and train CEOs and their teams in leadership performance and sales. Tal demonstrated superior performance in every area and has the qualities of what any company would be proud to have in a sales associate. More
Marie S was great! Recently bought a 2014 A4 from Marie S, and missed the expiration for the J.D. Power Survey so wanted to give Marie some kudos here. Marie was the Recently bought a 2014 A4 from Marie S, and missed the expiration for the J.D. Power Survey so wanted to give Marie some kudos here. Marie was the exact opposite of your typical salesman/woman. She cared, took the time to show me the vehicle and was very honest and me and my fiance trusted her. Literally it was like buying a car from my mom, or maybe aunt really.. I would highly recommend Marie to anyone looking for a new Audi. Thanks again Marie. Joseph More
Marie Sielski – Best sales person ever! I don’t think we’ve EVER had such a POSITIVE car purchase/leasing experience ever as we did with Marie Sielski at Jack Daniels Audi in Paramus! Even I don’t think we’ve EVER had such a POSITIVE car purchase/leasing experience ever as we did with Marie Sielski at Jack Daniels Audi in Paramus! Even with our young kids in tow, Marie was so incredibly professional, pleasant and genuinely interested in getting us into the car we wanted (Q7) that we ended up buying (leasing) our car on a day when we had only gone in to “check out” our options. Her low pressure sales style (we loved) and that coupled with all the comparative information with which we were provided about the car (great information also from Solomon Faizi, who was also amazing) and the fact that we really felt Marie went out of her way to find the car with the precise specs we really wanted, and at a price that we could not walk away from, to boot, made us feel like we actually wanted to and had to get the car on the spot….from her…and so we did! We could not have had a better experience. She was also so welcoming of our follow up questions about the car, after our car purchase, as well as Arthur who was nothing short of super in this regard and who I also had on my speed dial for the first few weeks after purchase. I could go on…All around this was a great, great and great experience! We will definitely be back the next time around! More
Marie Sielski is a wolf in sheep's clothing Until 2 weeks ago, I recommended Jack Daniel's Audi to anyone who asked how I liked my new 2013 Audi Q5. I would even go out of my way to say how grea Until 2 weeks ago, I recommended Jack Daniel's Audi to anyone who asked how I liked my new 2013 Audi Q5. I would even go out of my way to say how great I thought Marie Sielski was. She was extremely friendly, did not pressure me into anything, sent me a "Congratulations on your new car" card a few months later, and finally went as far as to call me on my 6 month and year anniversary of the car. This kind of above and beyond service was unheard of to me and anyone I asked. Great customer service. Or one would think. Two weeks ago, I had a report run on my Audi and at this time discovered the "brand new" Q5 I had been leasing had an undisclosed accident report on it; just 12 days before I began my lease. Looking back on the day of my purchase/lease, Marie told me the basic Q5 I wanted (and already agreed on price) wasn't on the lot, but they could give me one with an "upgraded" headlamp package for the same price. Amazing. No problem. Now you do the math. Giving a customer a car that you knew as a professional "Audi band specialist" had an accident on it (whether or not it be minor, still had a police report on it) and disguising it as an upgrade is completely unprofessional and downright disappointing. I do not and WILL NOT accept that Marie didn't know that. If she didn't, then what does that tell you about her title, "specialist"? I call xx! She knew exactly what she was doing when she gave the fabulous upgrade. Perfect example of bait and switch. Marie has completely disappointed me and my family. This is a true reflection on her character....sweet to your face, but only looking to screw the customer. I do not care if I am leasing the car and it is not mine, as a consumer that is irrelevant. I could have taken by business to lease a car to any other dealer. I wanted to be leasing a BRAND NEW Audi, not 1 that had previously been in an accident. This my friends, is apparently what Jack Daniels is all about because no one and I mean no one wants to make this right. The message is loud and clear, if you are leasing, we at Jack Daniel's "don't care if there's 10 accidents on it because you're going to give it back anyway". Beautiful comment coming from Jack Daniels' Audi General manager, Soloman Faizi. I suggest you take your business to a cheap used car salesmen because at least they are upfront about their dishonestly. Unlike Marie Sielski and the rest of the Jack Daniels "family", they pretend to be better people than they are. More
Great Experience I took the time to write this review because I was impressed by the service I received from the team at this dealer. I went in there to test drive an I took the time to write this review because I was impressed by the service I received from the team at this dealer. I went in there to test drive an Audi A3 and they were most helpful, they knew the brand and models inside out, they made sure all my questions were answered, they were attentive, friendly, respectul, and provided a pressure free environment. Definitely a must visit dealership if you're thinking about an Audi More