JBA Motors
Mesa, AZ
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I bought a Mercedes G Wagon a month and a half ago from these guys and it almost cost me my family. I have been contacting this dealership multiple times in regards to the vehicle not operating safely. I h these guys and it almost cost me my family. I have been contacting this dealership multiple times in regards to the vehicle not operating safely. I had let my wife and children take the vehicle after they had told me that it was safe and “test driven” without my knowledge or presence and I had trusted them. The upsetting part was that I remained calm when I initially told them the car isn’t right, the alignment isn’t right and the fact that there is oil in areas that shouldn’t be they did not care. They said that I’ve had the vehicle long enough to not have to care about the vehicle anymore. They kept it on their lot for diagnosing for over a week voiding the small window of opportunity I had a chance to give them the car back following their policy. Initially I had ran a carfax and it did not cover what actually was done to the vehicle. After seeing my wife shaken up because of the vehicle losing its control while she was driving with our toddler and infant I had reached out to a few people in the industry and they let me know to run a check through their government resources. There was two accidents, the major one was hidden, the damaged vehicle was never safe for a consumer purchase and purchased from an auction afterward it was repaired just for the exterior. I just received some picture and additional contact information for help because I don’t feel safe with this vehicle. It makes me sick to my stomach knowing that they don’t care about a consumers life and family. My wife and kids life matter, I’m not sure why I am not being treated like they treated some others who were unhappy with their purchase. Please run your checks with this place, even if you read the good reviews there has been multiple vehicles that has been purchased from an auction that should not be operated for your safety. If you suspect any damages to your vehicle please use your resources to search for the condition of the vehicle, don’t let it cost you your family. More
Showed up right before they closed on a Saturday. They invited us in regardless. We took a look at a Mercedes, test drove it and signed a deal right away. They honored the advertised price and Are They invited us in regardless. We took a look at a Mercedes, test drove it and signed a deal right away. They honored the advertised price and Are doing a little spruce up for no charge. If you want to work with professionals that do not jerk you around - please do yourself a favor and shop here. More
I had an awesome experience with these guys. I came in for a Tesla but they didn’t have the exact options I wanted. I explained to them the exact car I was looking for and in less than a week they located for a Tesla but they didn’t have the exact options I wanted. I explained to them the exact car I was looking for and in less than a week they located and shipped the perfect car. Financing was a breeze, Jeff was very knowledgable. I’d highly recommend! More
One of the best experience Moving is hard! Especially when it’s your first time. You hear all kinds of bad stories and people’s experiences however, I got so lucky. I reached ou Moving is hard! Especially when it’s your first time. You hear all kinds of bad stories and people’s experiences however, I got so lucky. I reached out to JBA Motors to ship my car to another state and they were so amazing about it. Jake and the staff were on top of everything, quick, helpful and knowledgeable. They found me an amazing shipping company within couple of days of my request, kept me updated on the ETA for my car. The shipping company were incredible, kept me updated with destination and pictures of my car. I definitely recommend doing any type of business with JBA Motors. They are honest, straightforward and knowledgeable. More
Great experience from knowledgeable staff Just took delivery of my dream car. It can be daunting buying a car over the internet, The folks at JBA did everything they said they would and more. Just took delivery of my dream car. It can be daunting buying a car over the internet, The folks at JBA did everything they said they would and more. More
Best car dealer ever! I have bought my last three cars from JBA Motors and all I can say is it has always been an excellent experience. They have always treated me fairly I have bought my last three cars from JBA Motors and all I can say is it has always been an excellent experience. They have always treated me fairly and they do NOT play games. They are straight forward and honest and are an absolute pleasure to do business with. Thank you Jake and Jeff! More
Stellar customer service! I could not have imagined a better experience than the one I had with JBA Motors, Jake and his team. I purchased a beautiful car, sight unseen. It was I could not have imagined a better experience than the one I had with JBA Motors, Jake and his team. I purchased a beautiful car, sight unseen. It was described wonderfully and Jake was patient and fast to respond to my questions. One would expect that type of service on the sales end, but the stellar customer service continued after the sale as well. The car was delivered to me via enclosed carrier with a professional top tier service and arrived in outstanding condition. To say I am please would be an understatement. Big xxxxxxand a huge thank you to Jake and the JBA team!! More
Easiest car buying expiernce! JBA Motors by far has the most unique/forever changing inventory out there! I was blown away by how fast and easy the entire expience was! They love t JBA Motors by far has the most unique/forever changing inventory out there! I was blown away by how fast and easy the entire expience was! They love the cars they sell, and are very knowledgeable! Would definitely reccomend! More
Stellar Experience! My experience with JBA Motors was nothing less than stellar! Doing business with Jeff was more like doing business with an old high school friend vs. My experience with JBA Motors was nothing less than stellar! Doing business with Jeff was more like doing business with an old high school friend vs. a car salesman. He did whatever it took to make things right from giving me an excellent deal on my Range Rover, locating a transport company and shipping the vehicle, to a follow-up after delivery to ensure I was 100% satisfied. I am extremely pleased and would recommend JBA motors to anyone looking for a great deal, excellent customer service, and an overall pleasant vehicle buying experience. AAA+++ More
Excellent communication! I purchased a Ferrari F430 Spyder from JBA Motors, being out of state and my first Ferrari purchase I was very leery as I had never done business lik I purchased a Ferrari F430 Spyder from JBA Motors, being out of state and my first Ferrari purchase I was very leery as I had never done business like this. Thankfully, after a 15 minute phone call and them sending me video of the car, I started to feel more comfortable. They recommended a few shops to me to do a Pre-Purchase Inspection and even dropped the car off. The car just arrived this past weekend and I am loving it more every day. I definitely will buy from JBA Motors when I am searching for my next car. More