245 South Mulberry
Mesa, AZ 85202
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I bought a Mercedes G Wagon a month and a half ago from these guys and it almost cost me my family. I have been contacting this dealership multiple times in regards to the vehicle not operating safely. I had let my wife and children take the vehicle after they had told me that it was safe and “test driven” without my knowledge or presence and I had trusted them. The upsetting part was that I remained calm when I initially told them the car isn’t right, the alignment isn’t right and the fact that there is oil in areas that shouldn’t be they did not care. They said that I’ve had the vehicle long enough to not have to care about the vehicle anymore. They kept it on their lot for diagnosing for over a week voiding the small window of opportunity I had a chance to give them the car back following their policy. Initially I had ran a carfax and it did not cover what actually was done to the vehicle. After seeing my wife shaken up because of the vehicle losing its control while she was driving with our toddler and infant I had reached out to a few people in the industry and they let me know to run a check through their government resources. There was two accidents, the major one was hidden, the damaged vehicle was never safe for a consumer purchase and purchased from an auction afterward it was repaired just for the exterior. I just received some picture and additional contact information for help because I don’t feel safe with this vehicle. It makes me sick to my stomach knowing that they don’t care about a consumers life and family. My wife and kids life matter, I’m not sure why I am not being treated like they treated some others who were unhappy with their purchase. Please run your checks with this place, even if you read the good reviews there has been multiple vehicles that has been purchased from an auction that should not be operated for your safety. If you suspect any damages to your vehicle please use your resources to search for the condition of the vehicle, don’t let it cost you your family.
Showed up right before they closed on a Saturday. They invited us in regardless. We took a look at a Mercedes, test drove it and signed a deal right away. They honored the advertised price and Are doing a little spruce up for no charge. If you want to work with professionals that do not jerk you around - please do yourself a favor and shop here.
I had an awesome experience with these guys. I came in for a Tesla but they didn’t have the exact options I wanted. I explained to them the exact car I was looking for and in less than a week they located and shipped the perfect car. Financing was a breeze, Jeff was very knowledgable. I’d highly recommend!
Moving is hard! Especially when it’s your first time. You hear all kinds of bad stories and people’s experiences however, I got so lucky. I reached out to JBA Motors to ship my car to another state and they were so amazing about it. Jake and the staff were on top of everything, quick, helpful and knowledgeable. They found me an amazing shipping company within couple of days of my request, kept me updated on the ETA for my car. The shipping company were incredible, kept me updated with destination and pictures of my car. I definitely recommend doing any type of business with JBA Motors. They are honest, straightforward and knowledgeable.
Just took delivery of my dream car. It can be daunting buying a car over the internet, The folks at JBA did everything they said they would and more.
I have bought my last three cars from JBA Motors and all I can say is it has always been an excellent experience. They have always treated me fairly and they do NOT play games. They are straight forward and honest and are an absolute pleasure to do business with. Thank you Jake and Jeff!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.