J.D. Byrider - Chandler

I have been buying cars from this company for 20 trs and the service has gone downhill. I bought a car within te last 6 months that had to go in te shop 4 tiimes in that time frame. One of the times it was the service has gone downhill. I bought a car within te last 6 months that had to go in te shop 4 tiimes in that time frame. One of the times it was a 2 week timeframe after I had just bought the car becsue they were trying to put a band aid on something and not actually go out and get the part. The service manager is very rude and doesnt car. he kind of tells you oh well. The most recent incident was this week when my key faub died and I went to replace battery only to find out they never gave me a key from the key faub. I tell them and they blmae it on me saying basically oh well. I had to pay $135 out of my pockect when if I would have the key in the first place that woud never have happened. All asked was for a reibursment or taken off my bill and i was told no. This was not my fault by any means and I was told it was. I just want a refund I dont have an extra $135 to spend when this wast my fault. I am very upset I have been a VIP customer and this is how I am treated.I would like this fixed. More

They sold me a lemon car refused to fix it until the engine blew then gave me a even worse car that they had in the shop more than I had it. engine blew then gave me a even worse car that they had in the shop more than I had it. More

They were the BEST. They were very helpful. They took the time to tell you everything you needed to know about buying a car. They answered all your questions honestly an They were very helpful. They took the time to tell you everything you needed to know about buying a car. They answered all your questions honestly and got you the car you wanted thank you so much I couldn't be happier. More

Always a great experience. Friendly and efficient staff are always willing to help. Highly Recommended. I’ve never been treated this well by a dealership before. Friendly and efficient staff are always willing to help. Highly Recommended. I’ve never been treated this well by a dealership before. More

Professional and very helpful! They took a lot of the stress out of buying/financing my car. Down payments are affordable and they worked with what I could afford. They took a lot of the stress out of buying/financing my car. Down payments are affordable and they worked with what I could afford. More

Very friendly, and answered all my questions. I would recommend them to anyone who is looking. recommend them to anyone who is looking. More

Zully was amazing, went above & beyond to make sure I got in a vehicle, def recommend!!! in a vehicle, def recommend!!! More

Great experience. I would definitely buy from them again. They were up front and made everything very easy. The most difficult part was choosing which vehicle I wanted. They were up front and made everything very easy. The most difficult part was choosing which vehicle I wanted. More

They where really helpful into getting me into the vehicle I wanted. Definitely would recommend this place. The salesperson and financing where awesome. The numbers will not disappoint you. vehicle I wanted. Definitely would recommend this place. The salesperson and financing where awesome. The numbers will not disappoint you. More

My sales rep Jody was awesome, she was supportive and very clear throughout the entire application process. It was no hassle quick and easy. I was approved quickly and thoroughly enjoyed it. very clear throughout the entire application process. It was no hassle quick and easy. I was approved quickly and thoroughly enjoyed it. More