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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
469 Reviews

469 Reviews of J.B.A. Chevrolet - Service Center

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January 10, 2025

Very Satisfied with J. B.A. Customer service. We have bought all of our vehicles from J.B.A. We love dealing with J.B.A.! More

by GREYNOLDS72210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wehmueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

January 06, 2025

I have purchased three traverse’s from your dealership. I have been very pleased with the service, the salesman,the finance girl, and your service department… More

by GEORGELINKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
Report | Print
January 04, 2025

Charged for diagnostic after asking for the brakes to be fixed. The back brakes were fixed but front brakes were ignored. Get the car back the front brakes are making noise and smells. Took the vehicle back More

by bryantferguson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Cotterino-Hale
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 03, 2025

Ive always have no problem with the Service Department,I have used Gerry in the service center to have my problems delt with in a professional manner..He explains anything to me in a professional manner,the More

by GEORGELINKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Installed running boards and provided prompt service. Service salesperson was courteous and nice to work with. More

by dmichalak2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jan 06, 2025 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

I was told that I had policy on car but than told I didn’t More

by BHARRELL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Disney
Report | Print
Jan 06, 2025 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Ben Aiello, 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.

January 03, 2025

Good people to deal with John is really good to talk to kept me updated with my truck More

by LITTLEARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John k in service
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Jan 06, 2025 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

My vehicle had no issues prior to getting my oil changed. After bringing my vehicle in for service, I now have issues with the turn signals, my front passenger wheel well and my settings have been altered. More

by vweis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Big Bird
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Jan 03, 2025 -

J.B.A. Chevrolet responded

We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 01, 2025

Great job nice Service good, great excellent amazing wonderful beautiful amazing Very good customer service More

by aabid1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry
Report | Print
Jan 04, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2024

Great experience with Hugo. Very smooth transaction in buying my new car. Felt like I was in and out in no time. More

by kimmohr810
Recommend Dealer
Yes
Employees Worked With
Hugo Di Giovanni
Report | Print
Dec 30, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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