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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
395 Reviews

395 Reviews of J.B.A. Chevrolet - Service Center

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November 14, 2024

Went for oil change, recall regarding modules and because the check engine light was on. The first two were taken care of but the check engine has come back on. More

by DANDHBOPST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
Report | Print
Nov 18, 2024 -

J.B.A. Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you. Ben Aiello, 410-766-6315

November 12, 2024

Everyone was nice and professional. It was my first time here and it was great! More

by celestialkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Nov 14, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Always have a good experience here. They are very professional. Quality service and always delivered on time. More

by GOGOHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

J.B.A. Chevrolet responded

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Every time I visit it's always a very professional atmosphere. They explain everything completely. More

by JACKDANIELS525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

Excellent customer service. My truck service was completed in the amount of time that the Service rep said it would be. More

by shutzler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember his name.
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Nov 09, 2024 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

They forgot to top off my washer fluid, I had to go back to the dealership More

by sheila4291sharria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 06, 2024

:the experience was very friendly and helpful the waiting area was clean and comfortable 2 wait in More

by MARYLAZZARO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

J.B.A. Chevrolet responded

Thank you for sharing your experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2024

n/a i don't write reviews - n/a i don't write reviews n/a More

by RAVENSY2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

J.B.A. Chevrolet responded

We really appreciate your review! If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Always the best customer service and always fast service. Impeccable team! Will always recommend JBA. More

by VPRAHL114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White
Report | Print
Nov 08, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

Randi Fazio our sales representative was great to work with, efficient in his process and very knowledgeable about the vehicles. The sales manager Dennis-no pressure and made the transition of our new pu More

by BUSINESSTHORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Fazio
Report | Print
Nov 07, 2024 -

J.B.A. Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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