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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
470 Reviews

470 Reviews of J.B.A. Chevrolet - Service Center

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July 16, 2024

Honest & up front with no surprises. This is my second purchase from them & will keep coming back. More

by rednik74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Stump
Jul 18, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We sincerely value your business and look forward to your next visit!

July 13, 2024

As soon as I walked in, I was greeted by a service tech who took all my information informed me of my wait time and let me know where to Wait in their comfortable waiting room. I was offered coffee or anot More

by hutch7988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 12, 2024

Brittany exceeded our expectations on service, communication, and execution. Our repair was prioritized and downtime was less than 24 hours. We look forward to using JBA for all our Chevrolet need More

by KABBOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany White
Jul 14, 2024 -

J.B.A. Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing J. B. A. Chevrolet and we hope to see you again.

July 12, 2024

Service advisor Brittany is always friendly and helpful. The work is done in a timely manner. I've actually mentioned to several of my friends how great the service is at JBA, More

by JEFBUT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 14, 2024 -

J.B.A. Chevrolet responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at J. B. A. Chevrolet!

July 12, 2024

Jba has always taken good care of me and my vehicles. I intend to keep giving them my bussiness. More

by JYAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

J.B.A. Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

July 12, 2024

They were real busy, but they got the job done and I was happy about that More

by lady1mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names
Jul 14, 2024 -

J.B.A. Chevrolet responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2024

Service was great. The personal was polite and courteous. Great experience. They have coffee, snacks and a TV. What more can you want.😁 More

by BILLSSEARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry did not remember
Jul 14, 2024 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 11, 2024

Have been working with John Knoerlein at JBA for years. John makes sure I am well informed. More

by jd854200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Knoerlein
Jul 13, 2024 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to John here at J. B. A. Chevrolet! We look forward to your next visit! Take care!

July 11, 2024

i was today in the dealer for following service but they finished in 5 minutes literally they dont checked the whole truck for any other problem i was expecting they check my breaks and tire rotation becaus More

by luis torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Schuey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

J.B.A. Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to Ben Aiello us at your earliest convenience at 410-766-6315 .

July 10, 2024

Amazing service and great inventory. I was happy with my purchase and my salesman was very helpful More

by MILLS0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. We're looking forward to your next visit with us!

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