Island Toyota
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 AM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 AM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had service today at island Subaru. My experience was so nice and helpful. The service manager was Besa Grajqevci and she was very knowledgeable and personable. You need more people like that in you so nice and helpful. The service manager was Besa Grajqevci and she was very knowledgeable and personable. You need more people like that in you employ! Thank you Besa! More
Absolutely fantastic service from beginning to end. There was a recall service put out for my car model and I needed to schedule an appointment to get it checked. There was actually a prior recall There was a recall service put out for my car model and I needed to schedule an appointment to get it checked. There was actually a prior recall replacement on the Starlink LCD system but I chose to only do the newest recall since it was a safety risk. I've never been to Island Subaru Service Center before but I decided to go with them. I called and easily scheduled an appointment early in the day as recommended by the nice representative and I'm glad I did. I received a number of appointment reminders via texts, emails and a phone call, which I found convenient. Come the day of the appointment, I drive my car in and the assistant quickly noted the car's information and took it in. I'm lead to their service center where I'm greeted and assisted by Bessa, who was a tremendous help throughout the process. She told me the check should only take an hour and that she will give me a call when it's ready. So I head home and Bessa calls to inform me that I actually needed another service done for the Starlink. I informed her that I was aware but was going to opt out since it wasn't a safety risk and I didn't want the car to be kept overnight. She highly recommended that I get the Starlink fixed as well and listed the advantages, convincing me to go ahead with it. She assured me that it shouldn't take long and would even provide a rental if I needed one. She called back an hour later to provide me with a time to come pickup (only 3 hours!). I arrive on time and Bessa told me my car was ready to go. They even washed it for me! One of the assistants took my paperwork, brought my car to the exit and I was out. Very smooth transaction! To Bessa - Thank you for making my first appointment at Island Subaru Service Center a smooth and easy one! Your customer service was top notch. Thank you for the follow-ups and recommending to go ahead with the other recall. May this comment be helpful to other drivers looking to service their car. More
I enjoy dealing with Priamo. He's always up front about what the issues are, explains everything and the costs .... overall just provides great customer service! what the issues are, explains everything and the costs .... overall just provides great customer service! More
Great salesman and top notch customer service! Helped me get the best deal on a 2021 Rav 4 limited. If you need a car go to him! get the best deal on a 2021 Rav 4 limited. If you need a car go to him! More
I didn't have a great experience the 1st time I came to lease my car. So I was hesitant on coming back. I was paired up with Baha and I was extremely happy that I was. He went above and beyond my expectati lease my car. So I was hesitant on coming back. I was paired up with Baha and I was extremely happy that I was. He went above and beyond my expectations. We also had spoken to Angelo and he helped us out as well. He was patient and understood our needs. I am thankful for my experience and going forward I will continue to go back especially if Baha is there. Thank you More
Excellent customer service and the best deals in town! I absolutely love my new Rav4 and the process at Island Toyota is very quick and easy. absolutely love my new Rav4 and the process at Island Toyota is very quick and easy. More
I bought my 2018 Toyota C-HR XLE from this dealer. The minute I walked in, felt secure and comfortable. I highly recommend Anthony Raucci. minute I walked in, felt secure and comfortable. I highly recommend Anthony Raucci. More
Al was knowledgeable and helpful. He was always courteous and pleasant. As an employee he is definitely a keeper. The financial gentleman was also pleasant and helpful. All in all it was a good experience and pleasant. As an employee he is definitely a keeper. The financial gentleman was also pleasant and helpful. All in all it was a good experience More
First time dealing with Toyota service center. I’m very happy with the service, everything was done quick and perfect Outstanding costumer service from Besa happy with the service, everything was done quick and perfect Outstanding costumer service from Besa More
The service attitude is not very friendly. He is also unwilling to provide more services to customers, very unprofessional. He only wants customers to buy cars, not to provide services. unwilling to provide more services to customers, very unprofessional. He only wants customers to buy cars, not to provide services. More