Island Chrysler Dodge Jeep Ram

From the expired temp plate to the faulty radio I wish I can say all the things everyone else said. Instead they made my last month a NIGHTMARE!!! I bought a brand new Dodge charger as soon as i dro I wish I can say all the things everyone else said. Instead they made my last month a NIGHTMARE!!! I bought a brand new Dodge charger as soon as i drove off the screen shorted! Brang it back the next morning they restarted it and it shorted within 2 minutes I backed right back in to service! They ordered a new radio said they would call me in a few days all to find out it would take them over 2 weeks to get the part!!!!! So i drove a brand new Dodge Charger for two weeks with no bluetooth no radio no speakers no back up camera!!! and all i got was an im sorry ill try to expedite and here is $20 for your toll!!!!! But it was ok for me to drive off their lot with a faulty screen and wait weeks for dodge to get their own part and could not give me a loaner or a rental??? but u sold me a faulty car??????? OK I wanted by gones to be by gones and to just move on from this BUTTTTT Now the temp plate is expired and they are still "having issues" getting my paper work in order??? Never in my life have i heard such a thing! THey talk to me as this is my first lease and its lie after lie im being told!!! I also paid for a plate transfer instead i find out after 30 days its not a plate transfer meanwhile thats what i PAID FOR and now im still in possession of the plate i THOUGHT they were transferring with possibility of having my drivers license suspended for having a plate to an uninsured vehicle since i thought i was going to put it on my new car!!! and still noone has called me back!! Yeah of course theyre nice thats a salesmans job but once the deal is done you better HOPE someones processing your paperwork !! Disgusting!!!!!!! More

Shouldn't of gotten my hopes up.. i came here to lease a car . I left with a beautiful jeep but little did I know the jeep dealership was going to damage and not return my old lease ca i came here to lease a car . I left with a beautiful jeep but little did I know the jeep dealership was going to damage and not return my old lease car to Nissan. The level of incompetence amazes me. Every time I make a follow up call to jeep I'm left with no answers and promised a call back which is never received. I have been getting the run around for over 2 months now and I am extremely fed up. Time after time jeep has been reassuring me that the situation will be rectified to no avail. This has become a nightmare and wouldn't wish this issue on anyone. Left with no answers the problem is still ongoing. More

I want my 2 HOURS of my life back - WASTE OF TIME I went to the dealership for a vehicle I found online. I thought that their online price would be honored because it is in print. The kept me in the d I went to the dealership for a vehicle I found online. I thought that their online price would be honored because it is in print. The kept me in the dealership for 2 hours, dancing around the price, model, color. I was told that the "new" ISLAND dealership is better than the old MANFREDI dealership because "we want to keep Staten Islanders on Staten Island. "There's no reason to shop in Jersey, we'll take care of you". When I finally got frustrated and requested my cars key back from being held hostage (an old trick the dealership's use to keep you from walking out) since they needed them to value my trade, we finally got down to price. "The price online is the price if you qualify for all the rebates, I you were in the military, if you previously purchased from us, if you had a lease to turn in, if you owned a competitors vehicle, blah blah blah". Of course the online price had only three rebates which were regular customer rebates. The only qualification was to be a "CUSTOMER". I recently purchased 3 cars in New Jersey and my next one will be purchased in New Jersey until a new ISLAND owner comes along and does what he says, gives a Staten Island a true deal without keeping you in the dealership until you scream "MERCY". More