Island Chrysler Dodge Jeep Ram
Staten Island, NY
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897 Reviews of Island Chrysler Dodge Jeep Ram
Worst customer service you will ever receive I recent leased a vehicle at Island Auto and I will say that it has been one of the worst purchase experiences of my life. Actually, it is the worst. I recent leased a vehicle at Island Auto and I will say that it has been one of the worst purchase experiences of my life. Actually, it is the worst. My car was delivered to me late. It was damaged, needed repairs. The sales associate was horrible. The company has committed to paying my previous lease and has yet to do so after 6 months. I have never left a review for any business in my life. But this place is so bad, I had to speak out. Don't even bother calling it's useless. And in person no one wants to help you and they careless about any issue you have. I'm an easy going person and down to earth. And some how they have driven me to the point where I have to tell anyone and everyone to never ever buy here. More
Lease Return I previously leased my Jeep Grand Cherokee from a dealership on the east end of Long Island.My lease was ending at the end of January 2017.My wife has I previously leased my Jeep Grand Cherokee from a dealership on the east end of Long Island.My lease was ending at the end of January 2017.My wife has been ill,and requires frequent trips to various medical laboratories.I asked if Island Chrysler Jeep Dodge would allow me to turn in my car to them instead of the original Jeep dealership.This act of kindness,and professionalism saved me from a long,lengthy ride,not having to have another driver ferry me back and forth,as well as me not being able to attend to my wife's needs for essentially an entire day!! THANK YOU!! ISLAND CHRYSLER JEEP DODGE.and in particular MR.JOSEPH SMITH. T.L.S Staten Island.N.Y. More
KNIGHT IN SHINING ARMOR There are few people left in the automobile sales industry that are truly honest and dependable and not just putting on a show so you can sign your li There are few people left in the automobile sales industry that are truly honest and dependable and not just putting on a show so you can sign your life away. BILL KNIGHT is one of the few exemplary individuals left in this business. I was interested in a 2013 Jeep Wrangler so I called and by chance got to speak to Bill. If you believe in divine intervention then this was fate personified. From the beginning Bill was attentive to my financial needs and worked expeditiously to get me the jeep I wanted for a price I was comfortable with. Watching him work is like looking at a seasoned conductor at the head of an orchestra. EVERYTHING went seamlessly from getting me a lower loan rate (better than my bank) to getting me a lower insurance rate. I tip my hat to Bill and the other employees at this establishment and I will most certainly be returning for future business. Thanks again guys More
Good sense of humor!! Had the pleasure of meeting Sean Stevens and Jay, bunch of nice guys they have a great sense of Humor. It took a little back-and-forth but they gave Had the pleasure of meeting Sean Stevens and Jay, bunch of nice guys they have a great sense of Humor. It took a little back-and-forth but they gave me the price I wanted, after 2 1/2 hours of negotiating Lol. Would definitely recommend this dealership thanks again guys !!! More
Great experience! I had such an excellent experience at this dealership! Not only has the dealership itself vastly improved since it was Manfredi Auto 3 years ago, but I had such an excellent experience at this dealership! Not only has the dealership itself vastly improved since it was Manfredi Auto 3 years ago, but the staff I worked with were exceptional! Sean Sajecki and John Bonamo were such a pleasure to work with! They treated me with respect, helped me successfully return my 2014 Jeep Patriot (which I leased from Manfredi 3 years prior), and helped me lease the excellent 2017 Jeep Compass I now drive. The entire experience was courteous and all of my questions and concerns were addressed. I highly recommend this dealership, car, Jeep, and the individuals I worked with to anyone looking to lease or buy a vehicle. Everything took place in a timely manner and I was amazed at how efficiently the entire dealership was run. Everyone was friendly and helpful. Furthermore, right before I left with my new car, the owner came by and personally congratulated me on my purchase, which was such a nice touch! I will not forget the day I had, and am confident when I say that I could not have imagined a better turnout. Thank you SO much for everything! More
Great Experience Purchasing My Car I had a wonderful experience purchasing my new car at the dealership in Staten Island. My salesman, Bill Knight was extremely genuine, helpful and pro I had a wonderful experience purchasing my new car at the dealership in Staten Island. My salesman, Bill Knight was extremely genuine, helpful and professional. I highly recommend him as your salesman for any car purchase in the future. I was and continue to be very happy with the deal and purchase I made. There is no doubt that we will come back here for our next car when the time comes. Thank you for a wonderful experience. More
Great experience buying my new car My salesman was very knowledgeable in selling his products and very familiar what was available he answered all my qwestions and my my experience very My salesman was very knowledgeable in selling his products and very familiar what was available he answered all my qwestions and my my experience very welcoming I'll go back for my next car I'm sold on buying on Staten Island again More
My Great experience at Island CDJ My Sales representative Island CDJ, Joe Smith is outstanding! He once again managed to assist in finding a vehicle that would fit our needs. I have kn My Sales representative Island CDJ, Joe Smith is outstanding! He once again managed to assist in finding a vehicle that would fit our needs. I have known Joe for several years and he always goes above and beyond to ensure that he can meet all my auto leasing and buying needs. I feel so strongly about my confidence in Joe that my loyalty to him transitioned even after the dealership changed ownerships. Joe is a devoted individual who is always there for me. Living in a house where we have five drivers and five vehicles, it is critical to have a Sales Representatives as dedicated as Joe. To recap, in addition to this new JEEP Patriot, my house leases a 2017 and 2015 JEEP Compass, a 2015 Chrysler 200 and I own a 2003 Chrysler Town and Country. I can say that my loyalty is truly focused on my confidence in MOPAR vehicles. (My first car was a 1974 Plymouth Satellite Sebring). We are a family of dedicated MOPAR owners. While I am the original owner of the 2003 van, I will soon be in the market for another vehicle to replace that as well. There will be no hesitation in working with Joe to help meet these needs. For my recent purchase, I was looking for a vehicle for my son Matthew. Matthew is a firefighter for the FDNY. He joined the department in November. Matt’s focus was to lease a new, dependable vehicle. In working with Joe Smith, we decided to lease a JEEP Patriot. In leasing this vehicle, as a probationary firefighter, Matt has piece of mind that he has vehicle that he can depend on, in all-weather to get to and from his firehouse. In addition, my overall experience at the dealership was pleasant and my time spent there was productive. The new ownership seems great; my meeting with Jason in the finance department was also a pleasant experience. The delivery and pick up on Matthew’s new JEEP was outstanding as well. The JEEP was pristine and clean and Joe Smith took the time to sit with Matthew to discuss the features and equipment in his JEEP. I work for a large Financial Organization; at my firm we measure the client’s experience by Net Promoter scores. These are scores based on client satisfaction and whether our customer’s would recommend our company to another firm or client. For my experience on this recent lease purchase, I give Island CDJ and my rapport with Joseph Smith very high Net Promoter Scores overall. I can truly say that if a work colleague, a family member or an acquaintance was in the market to lease or purchase a car, Truck or JEEP, I will advise them to go to Joseph Smith at Island CDJ, in Staten Island NY. Thank you JEEP, Island CDJ and most importantly, thank you Joe Smith. More
Highly recommend Sean Stevens was very helpful, professional and knowledgeable. He provided a pressure free atmosphere. I highly recommend him on your next car buying Sean Stevens was very helpful, professional and knowledgeable. He provided a pressure free atmosphere. I highly recommend him on your next car buying experience. I am a very satisfied customer. More
By far the worst stay away xxxxty place and people C By far the worst dealer shop there is ! Purchased my car and inspection wasn't done it had no fluids still waiting 3 months for a car part never retur By far the worst dealer shop there is ! Purchased my car and inspection wasn't done it had no fluids still waiting 3 months for a car part never return phone calls EXTREME LAZINESS ON THE SERVICE And SALES MANAGER( NESLSON AND MIKE F) they work on a it's not their problem motto once you purchase a car !! Stay away their careless people More