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Island Buick GMC

Staten Island, NY

not yet
rated
48 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1855 Hylan Blvd

Staten Island, NY

10305

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Showing 48 reviews

May 03, 2022

Just wanted to send a special shout out “thank you” to this dealership especially Bruce, Nick, John and Patrice. My husband and I were a little questionable traveling to another state for a used vehicle More

by Flipper197
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce, Nick, John and Patrice
May 04, 2022 -

Island Buick GMC responded

Thank you for the review, Mary! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

May 01, 2022

Staten Island Buick GMC is excellent and customer service is exceptional and they are very attentive. I would recommend them to everyone. More

by jackiemurphy2472
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Murphy
May 02, 2022 -

Island Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 26, 2022

Service is good, but slow at times while they get parts in. Staff is friendly. More

by Hey you, can you hear me now?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline; Lauren
Apr 26, 2022 -

Island Buick GMC responded

Thank you for your kind words for our staff, we appreciate it!

April 15, 2022

Very professional, kept me informed on what’s going on and how long for the wait time , very clean , staff a+ , More

by Onebadbee70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who
Apr 18, 2022 -

Island Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 14, 2022

Small but friendly and honest with their expectations. If they can't solve the problem, they reach out to corporate for you. They respond quickly to communication and want to please. I have 35,000 miles, More

by sstern1111@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and Lauren in service
Apr 14, 2022 -

Island Buick GMC responded

Thank you for being our customer, we appreciate your kind words!

March 22, 2022

I recently bought my car at Staten Island Buick gmc. They were very efficient and professional. They got me in and out quickly. Thank you for your patience with me. I had a lot of questions! I would def More

by Mary p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 22, 2022 -

Island Buick GMC responded

Thank you for your kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

March 11, 2022

The employees were friendly and courteous. The place was immaculate including the restroom. The coffee bar was a nice gesture. Estimated time of service was off but within reason. All in all More

by None
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 15, 2022 -

Island Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

March 06, 2022

Prompt and efficient also courteous on time no wait called with in the hour and car was done More

by rshatilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob service manager
Mar 07, 2022 -

Island Buick GMC responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 03, 2022

Everyone is welcoming and professional and very helpful! Donna is wonderful and not pushy. I will return ! Thank you everyone !!! More

by ggraham0511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna
Mar 07, 2022 -

Island Buick GMC responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience. We look forward to seeing you again!

February 11, 2022

Really overpriced service dept. oil change, cabin and engine filter with tire rotation almost $350? They then don’t honor coupons they send to your home indicating that there are certain restrictions and More

by ajsantiago3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Island Buick GMC responded

We are sorry to hear about your recent experience with our team. This is not typical, we honor any coupon that we send out. If you still have the coupon I invite you to come back to our store and see the General Manager and he will refund the discount that should have been applied back to you. Thank you Bruce DeFranco General Manager

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