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Irwin Mazda

Freehold, NJ

4.7
177 Reviews
Irwin Mazda in Freehold, has been a family owned and operated business for 3 generations. Proudly serving Freehold, Toms River, Brick, Edison, Howell, Jackson, Lakewood, and East Brunswick areas for years. We take great pride in assisting our customers with their transportation needs since 1960 and we are proud to be an automotive leader in our community. Since opening our doors, Irwin Mazda has maintained a solid commitment to our customers, offering the widest selection of Mazda vehicles and ease of purchase. We have a large selection of New and Certified Pre-owned Lincolns & Mazda's. Our inventory changes on a daily basis. Whether you live in Freehold, Morristown, Edison, Hamilton Square, East Brunswick, Brick or any other place in the Tri-State and you are in the market to purchase a new or pre-owned vehicle, we'll help you find a car, truck or SUV that works for you! If you are in the market for a new vehicle like the Mazda3, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata, or a good quality pre-owned or used vehicle... we have what you are looking for. Also, we have many financing options to meet your needs, and are willing to help you find a comprehensible car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Irwin Mazda will help you get into the automobile of your choice. Irwin Mazda also offers professionally managed Auto Parts and Service Departments providing great pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 732.462.1818 if you have any questions.
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4000 U.S. 9 South

Freehold, NJ

07728

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Showing 177 reviews

December 28, 2015

Purchased a new MKX Travis LoCasio was extremely helpful our purchase was and very pleasant experiance.The Lincoln we purchased was a great car.We would definitely return More

by Planders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2015 -

Irwin Mazda responded

Hello Planders, Thank you so much for taking the time to leave a review! I am so pleased that Travis was able to help you find exactly what you were looking for and that he provided you with an overall enjoyable car buying experience. Travis is an important member of the Irwin team and he really cares about seeing his customers leave happy and 100% satisfied with their purchases. Congratulations on your new Lincoln, and I hope that you have a wonderful New Year! Thank you again for your review and for choosing Irwin! Best, Carlos Sousa, GM

December 28, 2015

Great experience This was a great dealership with all friendly workers. Michael was a very outgoing person who made my car buying experience great and easy. I would r More

by marina70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 29, 2015 -

Irwin Mazda responded

Hello marina70, Thank you for your kind review. Congratulations on your new car! What a wonderful way to start off a new year! I am so pleased that Michael was able to help you find exactly what you were looking for and that he provided you with an overall enjoyable car buying experience. Michael does a great job representing the Irwin brand, and he is an important part of our team. Thank you so much for choosing Irwin and for recommending us! Enjoy your new car and have a very happy New Year! Warmly, Carlos Sousa, GM

November 29, 2015

Lack of service I went to Irwin Mazda on 11/28/ 2015 with my son to inquire about leasing a mazda 6 ,looked the car over for about 15 minutes opening all 4 doors, si More

by RM
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
none
Dec 10, 2015 -

Irwin Mazda responded

Hi RM, I am sorry that you did not experience superb customer service with us. I would like to further discuss this matter with you. Please call me at your earliest convenience. I look forward to speaking with you. Best, Carlos Sousa, GM (732) 462-1818

Dec 14, 2015 -

Irwin Mazda responded

Hello RM, I am sorry that you did not experience superb customer service with us. I apologize that you were not promptly greeted by a salesman. During Black Friday our dealership was extremely busy, but I assure you that your business is extremely important to us. I am sorry that we did not have the pleasure of working with you, but we hope that you will give us another chance in the future. Congratulations on your new vehicle, and I wish you the best of luck. Warmly, Carlos Sousa, GM

September 25, 2015

Low-pressure environment, great experience I walked into Irwin Mazda knowing exactly what I wanted and needed it with a minimum of hassle. The entire team and especially Jay made me feel welcom More

by bungojungo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
Sep 28, 2015 -

Irwin Mazda responded

Hi bungojungo, Thank you so much for your review; it really made my day! I am so happy that you had such a great experience with us and thank you for being such a loyal Mazda fan. It's so great when customers visit us knowing exactly what they want. I am pleased that Jay was able to help you purchase the perfect car in a short period of time. Jay is a great salesman because he is patient, knowledgeable, and he really cares about his customers. He's not happy until his customer is 100% satisfied. Thank you again, and enjoy your new Mazda! Best, Carlos Sousa, GM

June 16, 2015

Great Dealership This was a great dealership with all friendly workers. Mike Minneci was a very outgoing person who made my car buying experience great for a first tim More

by Nick1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Minneci
Jun 18, 2015 -

Irwin Mazda responded

Hello Nick1016, Congratulations on your first car purchase! How exciting. I am so glad that Mike was apple to provide you with a great first time buying experience. He is a valued employee and well represents our entire team! Happy to know you were in your new car quickly! Thank you so much for your comments and recommendation. If you need anything else, please give Mike or anyone at our dealership a call! Enjoy your car!!! ~ Carlos Sousa, GM

May 23, 2015

Great experience I came into the dealership multiple times to look at the cars, test drive, and ask questions. Adam was very helpful and knowledgeable and did not put More

by Hjmaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 26, 2015 -

Irwin Mazda responded

Hi Hjmaron, I appreciate your comment! I’m thrilled to hear that we were able to help you find what you were looking for. The Mazda Cx-5 Grand Touring was a great choice. On behalf of Adam and our dealership, thank you for coming in to see us. If you have any questions please do not hesitate to ask! Carlos Sousa GM.

May 10, 2015

It was a pleasure dealing with the staff at Irwin Mazda! I walked into Irwin Mazda just to take a look and ending up buying a car! My salesman was Michael Vaksman and he was awesome! He made me feel at home More

by Mac10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark in finance
May 11, 2015 -

Irwin Mazda responded

Hi Mac10, thanks for your kind feedback! I am glad that you were able to find what you were looking for. Michael Vaksman does a great job of making people feel at home and making the process of buying a car hassle-free. Enjoy your new 2016 Mazda CX5! If you have any other questions please let us know. Thanks for coming in. Best, Carlos Sousa GM.

April 30, 2015

They did it again! Kudos to Mike V. and Carlos! We are returning customers of Irwin Mazda and will continue to be! Always friendly, professional and excellent service. They make the purchasing of a More

by Kathy&Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Sousa
May 01, 2015 -

Irwin Mazda responded

Hi Kathy and Mike, Thank you for being a returning customer to our store! It's great to know that we provided excellent and professional customer service to you. Thank you for leaving a message if you need anything else please do not hesitate to ask! We'd be happy to help you again. Best, Carlos Sousa, GM.

April 24, 2015

Irwin Mazda : The absolute BEST sales and service team. Irwin Mazda has the absolute BEST sales and service team of any car dealership in central New Jersey. Michael Vaksman and Carlos Sousa are the nicest More

by Stephen Cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Sousa
Apr 27, 2015 -

Irwin Mazda responded

Stephen Cruz, thank you for your comment! Michael Vaksman and I were happy to help you with the purchase of your new car. Here at Irwin Mazda, we always try to go above and beyond for our customers. Thank you for coming in, and know that you are welcome back anytime! All the best, Carlos Sousa, GM.

April 22, 2015

extremely knowledgeable and professional sales personnel all dealerships should strive to achieve the levels of professionalism and knowledge exhibited by Mazdas sales staff (Adam Goldin) and all those I cam More

by Justlisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Janno Kadakas
Apr 22, 2015 -

Irwin Mazda responded

Hi Justlisa, I couldn't be happier to see that compared to your previous dealership experiences we stand out among the rest! Adam is a great representation of our team. He is friendly, very car informative and understanding to what the customer is truly looking for. I really appreciate you taking the time to leave a comment regarding your experience and wish you all the best with your Mazda CX-5. If you need anything else regarding your vehicle, answered questions or assistance in the Service Department we are more than willing to help. Thanks again and good luck with your vehicle, Carlos Sousa, GM.

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