Back

Irvine BMW

Irvine, CA

4.7
711 Reviews

9881 Research Dr

Irvine, CA

92618

Directions

By Type

711 Reviews of Irvine BMW

August 19, 2003

Brought a 325ci there to fix a rattle in the subwoofer of the HK system. It took them 3 tries and 2 loaners to fix it. On the third try, the GM gave us an attitude for bringing it there, even asked us "where More

by RZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Sep 19, 2012 -

Irvine BMW responded

We apologize for the delay in our response. We are trying to respond to all of our reviews, no matter how long ago they may have been posted. We thank you for sharing your feedback and we regret to hear that you had a less than positive experience with our Service Department. We'd like the opportunity to make all future visits with us better. Please give our Service Manager, Jose Hurtado, a call at 949-380-1200 x373.

...
72