Ira Toyota of Manchester - Service Center

Great Customer Service George Maxcy went above and beyond to ensure that I did not have to wait any longer than necessary as I was in a bit of a time crunch. Being a Saturd George Maxcy went above and beyond to ensure that I did not have to wait any longer than necessary as I was in a bit of a time crunch. Being a Saturday morning, the service department was much busier than I anticipated. I was very impressed with his superior customer service as I was a very anxious about time and he managed to make me feel completely at ease with his reassurances that he would make effort to keep the wait time to a minimum and that quality work would be provided to my vehicle. His calm demeanor in such a hectic setting totally diffused my anxiety. George should be commended for his superior customer service skills. More

Maintenance Service Very courteous and professional. Ended up waiting for less time than expected. While waiting, I spoke with Dave Lelesi regarding my lease and I really Very courteous and professional. Ended up waiting for less time than expected. While waiting, I spoke with Dave Lelesi regarding my lease and I really appreciate his honesty and not trying to sell me something. More

Great personalized service and friendly staff! Great staff, the shuttle is perfect for planning service during the week. Best tire mount and balance around. Great communication and service updates. Great staff, the shuttle is perfect for planning service during the week. Best tire mount and balance around. Great communication and service updates. Clean building and waiting area with snacks and refreshments. More

Service Visit I was just in for my 20,000 mile check up and my appointment was for 8:45Am and I was on time and so were your people , everything was handled very we I was just in for my 20,000 mile check up and my appointment was for 8:45Am and I was on time and so were your people , everything was handled very well and everyone could not have been nicer. Thanks More

Service for my Venza Treated my fairly - my 2009 Venza has 125K miles and needed some things. They found certain issues were not as bad as feared and I saved a 100. Dan wa Treated my fairly - my 2009 Venza has 125K miles and needed some things. They found certain issues were not as bad as feared and I saved a 100. Dan was quite professional. More

Great place to deal with. I purchased my 2009 RAV 4 in 2009 and have always had my car serviced at IRA Toyota. They make it so easy to schedule appointments and when you arriv I purchased my 2009 RAV 4 in 2009 and have always had my car serviced at IRA Toyota. They make it so easy to schedule appointments and when you arrive they are always there immediately to help you. The waiting room is very nice and the service is great. More

Maintenance Service was friendly with an explanation of what was done. Kevin came in to tell me there were hamburgers and hot dogs if I wanted some. I didn't, bu Service was friendly with an explanation of what was done. Kevin came in to tell me there were hamburgers and hot dogs if I wanted some. I didn't, but it was a nice gesture. More

A comfortable buying experience A great facility and personnel providing a comfortable buying and service experience. The follow up services are excellent. Bought a used Tundra. Issu A great facility and personnel providing a comfortable buying and service experience. The follow up services are excellent. Bought a used Tundra. Issues appeared within the first week so the sales and service department scheduled an appointment to resolve the issues. They kept the truck over a weekend. All but one issue were resolved satisfactorily. The unresolved item was acceptable because it was beyond the service and sales department’s responsibilities. More

great always have my service done at your place I don't have any special service rep, I take who ever and I'm never disappointed, they are pleasant and resp always have my service done at your place I don't have any special service rep, I take who ever and I'm never disappointed, they are pleasant and respectfull More

Comfortable waiting area and competant techs The only problem is sometimes it takes a little too long otherwise they do a great job and provide friendly service. The sitting area is comfortable a The only problem is sometimes it takes a little too long otherwise they do a great job and provide friendly service. The sitting area is comfortable and they provide free coffee and drinks. More