Ira Toyota of Manchester - Service Center

Love the service at IRA Toyota of Manchester The service department is though and keeps you informed of the work that needs to be done. Any work that I have had done on my truck has been exceptio The service department is though and keeps you informed of the work that needs to be done. Any work that I have had done on my truck has been exceptional. More

Great staff! Quick and honest service. Thought I neded an oil change since service message came about, it happened to a 5000m service warming, stiill had another 5 Quick and honest service. Thought I neded an oil change since service message came about, it happened to a 5000m service warming, stiill had another 5000m left before next oil change. Thank you Allen for your professional servece. A very satisfied out pf tpwn customer. More

Good service but always seems to take a very long time. I was there for 2 hours for basic oil change and multi-point checkup but always seems to take a very long time. I was there for 2 hours for basic oil change and multi-point checkup More

Fast and professional James Page was professional listening to my concerns and having them addressed. My car was done promptly and the check out was super quick. All very James Page was professional listening to my concerns and having them addressed. My car was done promptly and the check out was super quick. All very pleasant! More

Excellent Service I went to IRA to have the oil changed in my new truck which I also purchased at IRA and was very happy with the service. Bryan Bell was my Service Ad I went to IRA to have the oil changed in my new truck which I also purchased at IRA and was very happy with the service. Bryan Bell was my Service Adviser and he was so friendly and helpful. More

Excellent Dealership From sales to service, Ira of Manchester is an excellent dealership. Have purchased 3 vehicles here ( 1 New and 2 Used) and will highly recommend this From sales to service, Ira of Manchester is an excellent dealership. Have purchased 3 vehicles here ( 1 New and 2 Used) and will highly recommend this dealership to all. Everyone has been easy to work with and friendly, professional. Thanks Ira of Manchester. More

another great service visit Brought the car in without and appointment due to a flat tire. Service Advisor George Maxcy did an outstanding job evaluating my options, and getting Brought the car in without and appointment due to a flat tire. Service Advisor George Maxcy did an outstanding job evaluating my options, and getting the tire fixed without delay. More

Very customer centric Though I scheduled a 1045 service appt. I was 3 cars deep in line outside of the service bay and still out there at 1104. My service tech acknowled Though I scheduled a 1045 service appt. I was 3 cars deep in line outside of the service bay and still out there at 1104. My service tech acknowledged the issue and was apologetic for the delay and seemed fully understanding of time being important. He was very attentive to why I was there and suggested a service which accepted and was very happy with the price and time it took to complete. Additionally during my wait time I asked Jeff Kleiner for help using a desktop to access my work email. He set me up and was great. Overall great service on all counts. More

Great customer service Called Toyota dealer where I picked up the 2018 Camry to ask for a “walk-in” 10,000 mile oil change. Response: “Sorry Sir, we only service by appoint Called Toyota dealer where I picked up the 2018 Camry to ask for a “walk-in” 10,000 mile oil change. Response: “Sorry Sir, we only service by appointment only and we don’t have any today.” Called Ira Toyota and made the same request of them, a walk-in 10,000 mile service. Response: “Sure, stop in any time today and we’ll expedite that service for you.” Ira’s check-in process is what I would call “BMW like”. Very easy and efficient process. Their Service Consultants use a tablet enabled workflow to process the service event. Went in to the waiting area, had a snack and drink, checked a few emails, and the service was completed before I knew it. At completion, they also provided a color coded multipoint inspection report that gives the owner an overall vehicle status summary. Needless to say, Ira Toyota of Manchester will be my servicing dealer of choice, moving forward. More

Tranmission problems with my Toyota vehicle. Transmission problems with my 2008 Toyota. Service rep Jenny -Lynn Loring and the technician worked with me to locate and diagnose the problem. Th Transmission problems with my 2008 Toyota. Service rep Jenny -Lynn Loring and the technician worked with me to locate and diagnose the problem. The technical readings from the electronic testing system did not show a problem. I explained that when my vehicle was not engaging and I was not moving I did actually have a problem. The technician drove the vehicle several times until the problem did surface for him as well. We agreed to do the transmission work which was done promptly. All members of the staff were courteous and professional at all times More