Ira Toyota of Manchester - Service Center

Very positive experience It was easy to schedule an appointment. I was promptly met at the entrance by Ed. Dan smith quickly checked the car out and filled in the required ser It was easy to schedule an appointment. I was promptly met at the entrance by Ed. Dan smith quickly checked the car out and filled in the required service required. The car was ready ahead of the estimated time. More

very convenient attentive service very courteous attentive service. all work was explained to me in advance and vehicle was ready when promised. shuttle service to and from work is a l very courteous attentive service. all work was explained to me in advance and vehicle was ready when promised. shuttle service to and from work is a lifesaver! More

30,000 mi check up Joe did an excellent job getting me in and out , he also explained everything in full detail and the car was ready a half hour earlier than expected.. Joe did an excellent job getting me in and out , he also explained everything in full detail and the car was ready a half hour earlier than expected....very courteous service More

Easy peasy All went well and on time. No pressure. However when I called to set it up.i was told to bring proof of insurance. I said not true. Need to bring reg All went well and on time. No pressure. However when I called to set it up.i was told to bring proof of insurance. I said not true. Need to bring registration. Again told it was insurance. Need to inform phone support people. My service was State Inspection. More

Great service! Prompt, responsive, thorough and courteous! Had work to do while they were doing service and "business work area" was perfect -quiet and comfortable. Prompt, responsive, thorough and courteous! Had work to do while they were doing service and "business work area" was perfect -quiet and comfortable. Thanks IRA! More

Needed replacement key Just under an hour to have key coded to my Camry. Price was crazy expensive ($336.02) with a hazardous waste disposal fee ($18.80) charged? What that Just under an hour to have key coded to my Camry. Price was crazy expensive ($336.02) with a hazardous waste disposal fee ($18.80) charged? What that was I have no idea, but did not see it until I got to work. With only a key replaced not sure what was hazardous waste???? More

Quality and Integrity As always, Your entire staff of men and women have always been "Outstanding". Just to name a few. Dan Levesque, Tim Gleason and Joshua Kobey. As I was As always, Your entire staff of men and women have always been "Outstanding". Just to name a few. Dan Levesque, Tim Gleason and Joshua Kobey. As I was there today, Dan Levesque walked up to me and shook my hand and we conversed, etc. These are the things that make up a lasting customer relationship. My extended family and friends are all thankfull for the wonderfull work that your dealership does for us. Where ever I go and someone ask me where did I get such a beautifull Automobile, I tell them ( IRA OF MANCHESTER) of course. Thank you Dennis H. Scott More

Great Service Experience! Brought my 2017 Tacoma to IRA-Manchester for my 20K service and inspection. My service representative Dan Smith was extremely cooperative to work wit Brought my 2017 Tacoma to IRA-Manchester for my 20K service and inspection. My service representative Dan Smith was extremely cooperative to work with. What struck me most about this appointment was that I had an issue with what appeared to be surface corrosion building up on my rims. I pointed this out to Dan. While the truck was being serviced, he did some investigation with the reconditioning department regarding my issue. It was found not to be corrosion but a build-up of some sort. Dan himself borrowed a solvent from the recon department and cleaned each of my 4 rims himself in the parking lot after my service appointment was complete. That extra mile says a lot about his attention to customer satisfaction. Nice job! More

I find them to be very thorough. I wish the waiting room were not so noisy. It's not relaxing because too much noise is coming from too many directions. Even if you escape to the comp I wish the waiting room were not so noisy. It's not relaxing because too much noise is coming from too many directions. Even if you escape to the computer room it is open at the top. I had to wait 3 hours plus, so I had a headache by the time I left. More

I feel confident of your honesty. Joshua Kobey is very thoughtful and thorough in explaining work that is to be done. I never feel rushed to make a decision. He has a courteous manner Joshua Kobey is very thoughtful and thorough in explaining work that is to be done. I never feel rushed to make a decision. He has a courteous manner and ialways takes time to help. More