Ira Toyota of Manchester - Service Center

Enjoyable! Thoroughly enjoyed my first experience at Ira Toyota. My mud flaps look great and they were put on in a very reasonable amount of time. The waiting r Thoroughly enjoyed my first experience at Ira Toyota. My mud flaps look great and they were put on in a very reasonable amount of time. The waiting room was also a nice experience. Comfy chairs, munches, and a cold drink! Wow !!! More

Airbag recall Customer service tech very nice suggested inspection and brakes but not pushy about it. The service was completed promptly and I the driver who drove Customer service tech very nice suggested inspection and brakes but not pushy about it. The service was completed promptly and I the driver who drove me to work was nice to speak with More

Service was fine, much better than the last service check up that went over 2hrs ( for which I did respond negatively to that last survey). was fine, much better than the last service check up that went over 2hrs ( for which I did respond negatively to that last survey). More

Service review I have been coming to this dealership for at least 6 years and every time it’s the same great service I also have bought 4 vehicles since 2012 and hav I have been coming to this dealership for at least 6 years and every time it’s the same great service I also have bought 4 vehicles since 2012 and have used the service shop for all great job every time It was my first time with Dan as my service consultant and he was great More

Car services Was excellent service from start to finish! Jim was very professional from the minute I arrived and provided a thorough explanation of the service tha Was excellent service from start to finish! Jim was very professional from the minute I arrived and provided a thorough explanation of the service that was done to my vehicle along with what was needed to be done to pass my upcoming inspection! More

Recent visit James was great and took the time to walk me through all that was done. James kept me informed throughput the process which was great James was great and took the time to walk me through all that was done. James kept me informed throughput the process which was great More

Amazingly Responsive When I called late on a Thursday afternoon with a truck breakdown I was resigned to the fact that I was probably looking at the following week before When I called late on a Thursday afternoon with a truck breakdown I was resigned to the fact that I was probably looking at the following week before my truck would be repaired. Imagine my surprise when they told me it could be looked at the following day(Friday). Having already determined what the problem was by looking up the DTC, the potential cost was in the thousands. However, unknown to me , this particular problem was covered by the factory as an inherent problem so therefore there was no charge. They also went the extra mile by going through the vehicle and checking everything from the tires to the belt to all the fluid levels. First time in a long time that I left without one dime out of pocket. A very pleasant experience with outstanding service. More

always good The service is very professional. It is what you would expect from a large successful dealership-- fast, courteous. The waiting area has beeb set u The service is very professional. It is what you would expect from a large successful dealership-- fast, courteous. The waiting area has beeb set up to accommodate customers. tv, coffee. Of course, they offer rides to other locations where a customer might prefer to wait--shopping mall, office, and home. More

Jim was great to work with Jim was very easy to work with and got the vehicle done in time. I did request to have the inside of the vehicle cleaned and vacuumed, the front mats Jim was very easy to work with and got the vehicle done in time. I did request to have the inside of the vehicle cleaned and vacuumed, the front mats were rinsed and it was not vacuumed. More

Service Team The service team is excellent with every visit and is honest which I love about here. I wouldn’t get my car serviced anywhere else! The service team is excellent with every visit and is honest which I love about here. I wouldn’t get my car serviced anywhere else! More