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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,096 Reviews

1,096 Reviews of Ira Toyota of Manchester - Service Center

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October 27, 2023

Have always had excellent service and reasonable pricing. I highly recommend them for all services. More

by rderossi01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John-Service Rep
Oct 31, 2023 -

Ira Toyota of Manchester responded

It's wonderful to hear that you've consistently received excellent service and reasonable pricing. Your high recommendation speaks to the quality of service you've experienced. Your feedback is appreciated.

October 26, 2023

Professional, customer focused, thorough, always feel that receive the best service available for my vehicle. More

by Ava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, technical
Oct 31, 2023 -

Ira Toyota of Manchester responded

It's wonderful to hear that you find the service to be professional, customer-focused, and thorough and that you always feel you receive the best service available for your vehicle. Having confidence in the quality of service is essential for vehicle maintenance. Your feedback is valued.

October 25, 2023

Service for date 10/23 waited for close to 20mins before someone approached me for service. I was a little early but I was hoping for some to either tell me to wait or come back at the time I was schedule More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 19, 2023

Jameson did a great job taking care of me. Quick to respond to updates and very helpful. Great job. More

by mike.bussing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson in service
Oct 21, 2023 -

Ira Toyota of Manchester responded

It's fantastic to hear that Jameson did a great job taking care of you, responding quickly to updates, and being very helpful. Effective and responsive service is so important, and it's clear that Jameson provided just that. Your positive comments are appreciated.

October 18, 2023

The only thing I can say is they are awesome as usual. Been coming here for 3 years. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rommel Bradburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Ira Toyota of Manchester responded

We truly appreciate your continued loyalty and support over the past three years. It's always a pleasure serving you, and we're glad to hear that you had another awesome experience with us. Your satisfaction is our top priority!

October 18, 2023

A class act! Mike Armijo, our Service Advisor, is incredibly professional, patient, knowledgeable, and kind. Tyler Cotter, the Service Manager, and Matt Cena, the More

by pomonok1965
Recommend Dealer
Yes
Employees Worked With
Matt Cena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Armijo, Service Advisor, ????????🌟
Oct 20, 2023 -

Ira Toyota of Manchester responded

It's wonderful to hear that you had such a positive experience at IRA Toyota of Manchester, with Mike as your Service Advisor and the support of Tyler and Matt. Professionalism, patience, knowledge, and kindness in the service department can make all the difference, and it's clear that you received top-notch service. Thank you for your high recommendation. Enjoy your car and safe travels!

October 17, 2023

Pleasant staff and clean waiting area. Online scheduling app created my appointment as a drop-off, though I didn’t request it or plan for it. More

by Brian.p.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Oct 17, 2023 -

Ira Toyota of Manchester responded

Thank you for your feedback! We're pleased to hear that you found our staff pleasant, and our waiting area clean. We apologize for any inconvenience with the online scheduling app creating your appointment as a drop-off, even if it wasn't requested or planned for. We'll certainly look into this matter to improve our booking process. Your satisfaction is important to us, and we're here to make your experience better. Thank you for choosing us!

October 16, 2023

All work done in a timely manner. Was kept informed of all issues. Thank you. More

by munoztribe@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Oct 17, 2023 -

Ira Toyota of Manchester responded

Thank you for your feedback! We're pleased to hear that all the work on your vehicle was completed in a timely manner and that you were kept informed of any issues throughout the process. Your satisfaction is important to us, and we're here to provide excellent service and keep you well-informed. We're here to assist you!

October 13, 2023

Planned service was completed in a thorough and efficient manner within the 2 hours which was promised. More

by Anrac23
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 17, 2023 -

Ira Toyota of Manchester responded

We're pleased to hear that your planned service was completed thoroughly and efficiently, as promised within the given time frame of 2 hours. Your time and satisfaction are important to us, and we're here to provide excellent service for all your future needs. Thank you for choosing us, and we look forward to serving you again!

October 07, 2023

My truck was serviced as promised on time with no issues, great work Ira !, thanks John Oliver More

by Rick.stonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 10, 2023 -

Ira Toyota of Manchester responded

That's great to hear! We're so glad John was able to provide you with such a positive experience. Thank you for taking the time to share your feedback! We appreciate your business and look forward to assisting you in the future.

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