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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,095 Reviews

1,095 Reviews of Ira Toyota of Manchester - Service Center

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October 30, 2024

Dependable and trustworthy. Attendents are always polite and respectful. Waiting area is always clean. Recommended More

by Jstevensnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 02, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2024

Service department meds to be more customer oriented! Waited for my cat way to long and did not need to More

by Mom02 moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager was amazing workers not so much !!
Nov 06, 2024 -

Ira Toyota of Manchester responded

Mom02 moran, My apology for the delayed response, but I wanted to thank you for your review! We apologize for your wait time. I can't find your file based on the info given, but feel free to contact me directly. John McCarthy General Manager jmccarthy@Group1Auto.com

October 26, 2024

Michael Armijo was very helpful, courteous & honest. He got my husband's truck in for repairs right away & the work was completed in one day. I am so grateful for his help, patience & understanding. T More

by lmrakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Oct 28, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

This is the second time I’ve been told my car would be ready at a certain time, and when I returned to get it, it was still sitting in the area waiting to have the minor regular maintenance performed. Als More

by Ruthmap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service- Brandon
Oct 31, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! Since I can’t find your file based on the info given, could you please contact me directly so I can assist you further? John McCarthy General Manager jmccarthy@Group1Auto.com

October 18, 2024

Great service in and out with world class service will be back for my next service More

by Ntnmu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 20, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

The service seemed good not a long wait, for service to check in the vehicle. The vehicle only had 800 plus miles, so not a lot to do other than change oil and state inspection. More

by Don P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Ira Toyota of Manchester responded

Hello Don, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

I waited two months for the part. I was told it was under warrantee and would not cost my anything. I had to pay $385 for labor but was not told to expect the charge. On the posi More

by Geraldine.haley1gerry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, parts
Oct 26, 2024 -

Ira Toyota of Manchester responded

Geraldine.haley1gerry, Thank you for your review! We have since spoken to you a few times. We are confident you are much happier with us now. Thank you for your business! John McCarthy General Manager

October 17, 2024

The technician was great and explained everything in detail. I would recommend the technician to anyone. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Cabrel
Oct 19, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 17, 2024

Friendly, kept me fully informed. Very nice and professional at same time. Very very happy. More

by Ffitzpatrick59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ferrara and the service tech were both outstanding and very helpful.
Oct 19, 2024 -

Ira Toyota of Manchester responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2024

Great service with friendly advisors. JP was excellent. Love going here for all my car needs More

by kristak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
Oct 18, 2024 -

Ira Toyota of Manchester responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.