Back

Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,096 Reviews

1,096 Reviews of Ira Toyota of Manchester - Service Center

Sort by
December 28, 2023

I brought my truck in for 100k service (currently at 99k) so I could get any last minute repairs done before the warranty ran out. APPARENTLY my 100k warranty ran out 2 weeks ago but I was never notified tha More

by Mark19commando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Prancer
Jan 10, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 28, 2023

They are always great and on time and service my vehicle with quality and assurance More

by Flea2cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 24, 2023

It was very nice, they kept me informed on what was going on with my yruck More

by Dam123157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 27, 2023 -

Ira Toyota of Manchester responded

It's great to hear that the service you received included clear communication about your truck. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

I work with Michael as my service advisor. He is friendly, communicative and knows his stuff. I look forward to working with him each time I need service. He also drives a Highlander so it’s a More

by meligregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from service department
Dec 29, 2023 -

Ira Toyota of Manchester responded

Michael is a gem of a service advisor! It's fantastic that he's not only knowledgeable and efficient but also creates a welcoming and respectful atmosphere. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Got me right in when I requested and repaired my tire, although my wait time to check in and wait for repair was a bit unreasonable, I think, especially for the type of repair More

by cebba1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 28, 2023 -

Ira Toyota of Manchester responded

Thank you for your review! With emergency tire repairs we will never turn anyone away. Most times, however, we are booked when these emergencies happen. I apologize it took longer than you had hoped but I appreciate the feedback and positive comments! John McCarthy, General Manager

December 22, 2023

Excellent experience. Service Advisor was very prompt to greet me and reviewed all my concerns assuring each item was clearly documented. Pick up was fast efficient and ag More

by wsazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Dionne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Cozart-Olson
Dec 29, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear you had an outstanding experience at IRA Toyota of Manchester, especially with one of our attentive and thorough service advisors who addressed all your concerns promptly and ensured everything was documented clearly. A fast and efficient pickup, along with a pleasant review of the findings and services performed, adds to the positive service encounter. It's wonderful to hear that the Service Director, Matt, consistently contributes to the excellence of each service experience. Thank you for your business!

December 21, 2023

A pleasant experience from the beginning. Brad is an awesome technician. Notified me when car was ready ahead of expected time. More

by texasflakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 21, 2023

The service manager Mr Cena is one of the most helpful people I have met at a dealership Always answers questions I have Thank you Highly recommend this dealership More

by DZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 21, 2023

John Oliver is great to work with. Service always exceeds expectation and is done with time frame given. Would highly recommend Ira Toyota of a Manchester. More

by timmylivingston31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver Service Advisor
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

I always have Toyota take care of my car because they do such a great job and pay attention to detail! More

by jamiebrassill
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 22, 2023 -

Ira Toyota of Manchester responded

Thank you for the kind words Jamie! We are very happy to hear that we were able to provide you with an enjoyable experience!

...
18
...