Back

Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,096 Reviews

1,096 Reviews of Ira Toyota of Manchester - Service Center

Sort by
January 13, 2024

I don’t understand why it should take 3 hours to do a State safety inspection. If you give me an appointment time, it should be reasonably close to when your tech will actually work on the car. The custo More

by Edanddonnaathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service specialist
Mar 27, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 24, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! We agree it should not take this long. We have outgrown our facility and have begun construction on our new facility over double in size. This will eliminate most wait times moving forward. Look for further updates on estimated completion date!

January 13, 2024

Great service experience with Mike! Upfront and honest with recommendations and no pressure applied. Thanks! More

by Bookmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 17, 2024 -

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that Mike provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

I brought my rava 4 in for tire rotation and rear hatch not opening all the time.They found a issues with sensors on the lift gates.had to order replacement parts.When I got home I found out they never rot More

by anythingwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Oliver
Apr 05, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! Our records show that you watched a video with our service manager rotating the tires on your first visit. We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

January 07, 2024

They do good work, reliable and timely. I have had all my work done here with no regrets. More

by Krstonge28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoel
Jan 09, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a reliable and timely experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

All the jobs done as needed great work and the job done as the promised More

by sredshahat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Oliver
Jan 09, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

The service department is wonderful, thorough, quick and very friendly. Highly recommend. Reasonable pricing and availability More

by Andreajayros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Jan 04, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

They were very professional and helpful right from the start. I explained what needed to be looked and they took it from there. They did an awesome job! More

by Michael Beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lelesi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you Michael for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 02, 2024

5000 miles later I'm back, Danielle did a Great job, as a service writer myself, I know what it takes. Danielle I hope to see you again for my next service. Nice job Ira! More

by WayneO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Danielle McGann
Jan 04, 2024 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

They just want to make money. Just too expensive to fix the problem. They somehow tell you multiple problems one by one. More

by dheerajkgurung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Jan 05, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback! We have no choice but to tell you all the issues with your vehicle. That could lead to a safety issue if we don’t. We do want to make money as any correct business, however, we choose to do it by providing great quality of work and customer service. We recognize that is the best way to run a business. We apologize for the quotes being higher than you had hoped!

December 29, 2023

I got a prompt appointment. I relayed my wishes to the service advisor, confirmed the cost of my service was given an approximate wait time. They kept within the stated wait tim More

by souzabob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts departments
Dec 30, 2023 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
17
...