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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,096 Reviews

1,096 Reviews of Ira Toyota of Manchester - Service Center

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March 20, 2024

Very good. Still need to fix the software download Which has stalled and will not restart More

by Billm60767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 21, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 17, 2024

We always get great service at Ira of Manchester! The techs, salespeople, finance gurus, and parts department members are always smiling, happy to help, and positive. We love working with them to car More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Durakovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Ira Toyota of Manchester responded

Thank you Miriam for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 15, 2024

Very professional, courteous, and friendly. I would recommend them to any one. A good resource. More

by Rmebfox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Gerard
Mar 19, 2024 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 12, 2024

I thought the service was excellent! My particular advisor was very, prompt, attentive, courteous, friendly, and informative. I also like the video that you guys present after the servi More

by Oscar!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, service advisor. 5 stars.
Mar 15, 2024 -

Ira Toyota of Manchester responded

We're thrilled to hear about your excellent service experience, David! Providing prompt, attentive, courteous, and informative service is our top priority, and we're glad to hear that your advisor met and exceeded your expectations. We're also pleased that you find our post-service video and itemized rundown helpful in understanding your car's condition and maintenance. Your satisfaction and peace of mind are important to us, and we're proud to hear that you feel confident in the care your car receives with us. We truly appreciate your kind words and your trust in our service team. Thank you for choosing us, and we look forward to serving you again in the future!

March 07, 2024

Good service, timely, delivery as expected, word, word, word, word, word, word, word, word, word More

by billcoteGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 13, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

Showed up for my 7:15 appointment and I Was quoted roughly 1 hour for an oil change and state inspection and it took over 3.5 hours. If someone updated me I would have ubered and done something else w More

by andrew.degregorio1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 30, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

February 29, 2024

Great service. Waiting area big and roomy with tv. Service person awesome help. Would definitely recommend Ira Toyota. More

by Rwante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Ferrera. Service advisor
Mar 03, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 27, 2024

Went in for an inspection and tire rotation. I also had another issue and Angelina my service technician went above and beyond to get the answer. More

by Doubblell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina In service
Mar 02, 2024 -

Ira Toyota of Manchester responded

It's great to hear that Angelina went above and beyond to address your concerns during your visit for an inspection and tire rotation. Exceptional customer service can make a significant difference. Safe travels!

February 25, 2024

I had an oil change, tire rotation, state inspection and brake fluid exchange. They did a great job on such a busy day! I would highly recommend them for there service. More

by lee.babel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Feb 27, 2024 -

Ira Toyota of Manchester responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 23, 2024

I had an issue with my 2019 Toyota Avalon and Jamison was my service tech that waited on me. Jamison has always does an outstanding job. He is courteous Extremely knowledgeable. As a front line person, he sh More

by Jjl1029
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Huntress
Feb 26, 2024 -

Ira Toyota of Manchester responded

It's wonderful to hear about your positive experience with Jamison, your service technician at Toyota. We appreciate your kind words about his outstanding job, courtesy, and extensive knowledge. Individuals like Jamison play a crucial role in creating a positive customer experience, and your feedback is valuable. Thank you for taking the time to recognize and commend the excellent service provided by Jamison! Safe travels!

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