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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,095 Reviews

1,095 Reviews of Ira Toyota of Manchester - Service Center

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May 04, 2024

John in service is excellent to work with. Fair and honest. Took our concerns seriously. More

by lcoidakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
May 08, 2024 -

Ira Toyota of Manchester responded

We're delighted to learn about your positive experience and the excellent assistance provided by John! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Fantastic service department. They are prompt , efficient and don't try to sell unnecessary services. Highly recommended. More

by Ljdorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina in the service department.
May 07, 2024 -

Ira Toyota of Manchester responded

We're delighted to learn that your experience was fantastic! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

I was thrilled when IRA Toyota was able to get me in early the same day I called to deal with windows that wouldn’t shut and doors that didn’t lock . I also had oil changed. All other service depts were More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Silva , Service Advisor
May 03, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear about your positive experience at Ira Toyota of Manchester! It's great that we were able to get you in early and address your concerns promptly. Our shuttle service aims to provide convenience for our customers, and we're glad you found it helpful. Sandra, our Service Advisor, is dedicated to ensuring a positive experience for our customers, and we appreciate your kind words about her assistance. Thank you for choosing us, and we look forward to serving you again in the future, Vicki!

April 23, 2024

Got 4- new tires and an alignment. No issues or drama. Take all my work to Ira Toyota. More

by Billmazerall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa DiBenedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Osowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

Service was great! My advisor was very helpful and I appreciate his professionalism. Thank you More

by Sdiaz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Apr 19, 2024 -

Ira Toyota of Manchester responded

We're delighted to hear about your great experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 16, 2024

Had service and state inspection done today. Efficiently handled, service writer was attentive and vehicle returned nice and clean. Do not hesitate to utilize IRA Toyota! More

by johni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannielle
Apr 17, 2024 -

Ira Toyota of Manchester responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 16, 2024

Great dealership. Nearly impossible to talk with someone. Several calls made to schedule service and ask questions. Very frustrating. More

by Sparker1057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Apr 19, 2024 -

Ira Toyota of Manchester responded

Hello and thank you for the feedback. We are glad your overall visit went well and we will be looking into our phone system to see what we can do to improve it. Keep in mind you can also schedule service appointments from our website at https://www.irasubarumanchester.com/service/index.htm . If there is anything else you would like to discuss feel free to reach out to me directly at 603-56-6951 Thank you Steve DaSilva General Manager Ira Subaru Manchester 603.506.6951

April 11, 2024

Lisa Dibenedetto was incredible assisting with my phone to car connection. She was so understanding and helpful. I highly recommend her and will continue to use her going forward More

by melodyecrockwell
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa DiBenedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Ira Toyota of Manchester responded

That's wonderful to hear about your positive experience with Lisa! We're glad she was able to assist you with your phone-to-car connection and that you found her understanding and helpful. Thank you for choosing us!

April 10, 2024

John is my associate and he ensured excellent customer service; service was fast , competent and friendly. More

by gailwilkes708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, service associate
Apr 12, 2024 -

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that John provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 09, 2024

I went in to get 1 tire replaced in which I called ahead of time to make sure they had the tire I needed. While they did the work I specifically made them knowledgeable ahead of time and asked ahead of time More

by Lauren Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarina
Apr 10, 2024 -

Ira Toyota of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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