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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,095 Reviews

1,095 Reviews of Ira Toyota of Manchester - Service Center

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June 18, 2024

Regarding the service dept . .. Communication and documentation can be improved. My car was ready hours before I was notified. Had to insist that a check engine warning message be More

by dunbarsnh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Jun 20, 2024 -

Ira Toyota of Manchester responded

dunbarsnh, Please accept my apologies for that. I would love to look into it, could you contact me with your name so I can find more information regarding details of your service visit? Thank you, John McCarthy General Manager jmccarthy@Group1Auto.com

June 15, 2024

Very courteous very knowledgeable and quick service love the check in Nicholas was wonderful I will be back for all my services More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in service
Jun 17, 2024 -

Ira Toyota of Manchester responded

Hi Jane, we're happy you found Nicholas to be so supportive during your experience here at Ira Toyota of Manchester. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

Service was on time and exactly as stated. No surprises and done earlier than predicted. A great experience More

by friedman946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 15, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

Yesterday I went to the service department and dealt with John who went above and beyond to resolve my issue. He kept me in the loop and gave me several options in regards to a key being locked in my trunk. More

by Shellyp1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 15, 2024 -

Ira Toyota of Manchester responded

Hi, we're happy to hear you had such a positive experience with John! Feel free to reach out to us if you need anything. Have a wonderful day.

June 14, 2024

Fast friendly service I would recommend Ira for your service need.John Oliver is always very helpful and communicates all aspects of your service. More

by Rl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John oliver
Jun 15, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

Everyone was very pleasant. I was surprised how quickly I was in and out with so many people there. More

by treadwell.lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Jun 14, 2024 -

Ira Toyota of Manchester responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

I got my oil changed and tires rotated today in record time with amazing service! Thank you Jameson and crew! Highly recommended! More

by Kmcdonough1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress in service
Jun 14, 2024 -

Ira Toyota of Manchester responded

Hello, we're happy you found Jameson to be so supportive during your experience here at Ira Toyota of Manchester. Thanks for the recommendation, and have an amazing day!

June 10, 2024

Always quick to greet and service. Fair pricing and never any xx. Highly recommend their service crew. More

by mwlathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dolan, Bryan Bell
Jun 12, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

June 09, 2024

If you’re looking to buy a car, they are great, but if you want any service done, be prepared to wait all day in their uncomfortable, noisy and unclean waiting area only for them to come to you with a lis More

by keithtessier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 06, 2024 -

Ira Toyota of Manchester responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. John McCarthy General Manager jmccarthy@Group1Auto.com

June 06, 2024

Didn’t notify me timely about delays in getting the job finished on time. The technician left the wheel a mess after changing the tire. At first I thought the wheel was all scratched up like they hit a cur More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Sep 06, 2024 -

Ira Toyota of Manchester responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. John McCarthy General Manager jmccarthy@Group1Auto.com

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