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Ira Toyota of Manchester - Service Center

Manchester, NH

4.4
1,095 Reviews

1,095 Reviews of Ira Toyota of Manchester - Service Center

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November 11, 2024

The service personnel jumped through all the hoops with my 3rd party warranty organization to get me the best price(s) for my repair. I can't praise them enough. More

by ptaglini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lampman, Service Advisor
Nov 13, 2024 -

Ira Toyota of Manchester responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Had a 3:00pm appt yet was put in line with first come first serve. 2 hours for an oil change and tire rotation. Why have appointments? Also asked if my car had been taken in yet after 1:15 minutes and go More

by Dfgerardi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 13, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! I agree that 2 hours is a long time to wait. We also go over the vehicle’s safety items and a dozen other important items as well. We are constantly working to reduce our wait times. Sorry we let you down this time. John McCarthy General Manager jmccarthy@group1auto.com

November 09, 2024

A trustworthy and efficient service department. Jameson was my advisor. He took the time to explain various options for tires, and even rescheduled so I could do some research and think about it. T More

by kpmanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson. Huntress (Service) and Bob ? (Tire guy)
Nov 11, 2024 -

Ira Toyota of Manchester responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Manchester! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

Went for state inspection and tire rotation. Was there 3 hours waiting with no update. More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Nov 12, 2024 -

Ira Toyota of Manchester responded

Thank you for your review! We apologize for the long wait you had with us. I can’t pull a file based on the info given but if you would contact me, we can review this together. John McCarthy General Manager jmccarthy@group1auto.com

November 08, 2024

The staff at Ira Toyota Manchester are courteous and professional. They also listen to my concerns which means a lot to me. More

by dnorway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Prance
Nov 09, 2024 -

Ira Toyota of Manchester responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

They have always been pleasant & curtious including the service technicians. Always making sure the car is serviced correctly & prompt. More

by bibeaudorleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 07, 2024 -

Ira Toyota of Manchester responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Excellent service and explanation of the work and future work was very helpful. Will be coming back soon. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Armijo
Nov 04, 2024 -

Ira Toyota of Manchester responded

Hi Ann, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2024

Great service department. Easy to schedule and always upfront with helpful explanations and great communication. More

by tmbwkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson Huntress
Nov 05, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Awesome job. Great performance on there job. Pleasant to make a difference with your time and dedication to your company as well as being able to make a positive More

by Attyanddavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mathieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tee Altoneski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Ira Toyota of Manchester responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

IRA Toyota has a great service department and always does thorough and great work. Their sales department is pretty great as well. More

by Bo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 02, 2024 -

Ira Toyota of Manchester responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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