Ira Toyota of Manchester

I had the most memorable experience of buying a new car. I had never done this before and when I entered Bill Kinney came to me and introduced himself. I knew right away he was a professional salesman. He I had never done this before and when I entered Bill Kinney came to me and introduced himself. I knew right away he was a professional salesman. He was very polite and when I told him what I was looking for he immediately showed me the Camry's. He was so knowledgeable and knew what he was talking about. He even went out of his way to get a car for me at a lot so I could drive it. I bought the car. When I went to pick it up on Sunday his day off he was there to greet me. He introduced me to Derek Lively who was also professional and knowledgeable. They certainly know their cars. Derek also explained to me about the car. He took me to finance to meet Mat Cote who was also very nice and pleasant. He explained all the finances to me as he made it so easy. Between the 3 of them I have never had such good service. I have already told my friends to see them when they want to get their new cars. What a team they are. Thank you Bill, Derek and Mat. Ira should be so proud of them. Keep up the good work. Marci More

This was our second time in a year dealing with IRA Toyota and Kevin MacLean -- Both times were exceptional -- Time, service, quality, options -- everything was perfect. I would recommend IRA and Kevin Toyota and Kevin MacLean -- Both times were exceptional -- Time, service, quality, options -- everything was perfect. I would recommend IRA and Kevin to anyone looking for a new or used car or a lease, and I wouldn't think of dealing with anyone else at this point! More

My husband and I had been to a couple of Toyota dealers in Mass. and were disappointed with the salesmen. My husband just happened to be in NH and stopped in at IRA Toyota in Manchester. He was so impres in Mass. and were disappointed with the salesmen. My husband just happened to be in NH and stopped in at IRA Toyota in Manchester. He was so impressed with their customer service, he brought me back a week later, and we drove home with our new Highlander the same day! My husband has never purchased anything other than a Ford/GM vehicle, so he was impressed not only with the quality of the vehicle, but also with the professionalism and courtesy of all the staff at IRA. Special thanks to Jerry, our salesman, he has the patience of a saint, and also to Joshua G., Finance Director, and Bobby C., Sales Manager. We left that day with a car we love at a fair price, and the entire process was without flaw. We ABSOLUTELY recommend this dealer!! Well worth the hour drive. Toyota has gained 2 more customers. We plan on having our vehicle serviced there as well, just so we can stop in and say hello. Great group of people!!!!!!!! Thanks again. Peg and Steve S. More

Very friendly and courteous salesmen and managers. Quality service and good price. At the same time, there was no sales pressure ever during the entire process. My car was swaped from other dealers an Quality service and good price. At the same time, there was no sales pressure ever during the entire process. My car was swaped from other dealers and the salesman keep me informed about the update. There was no unexpected surprise during the whole process and had a good experience while buying my car. I will recommend this dealer to my friends. More

i have given this rateing because it was the best salesmanship i have ever had. i had called on mikes day off to buy my car and he came in to help me out even though he was off that day. he told me salesmanship i have ever had. i had called on mikes day off to buy my car and he came in to help me out even though he was off that day. he told me how it was he never lied to me about the car i was buying just to sell it to me and that i really liked. More

I just bought my 2009 Toyota Corolla and am so happy with my vehicle. The salesman was John DeMille who was extremely knowledgeable about Toyota and was able to answer all my questions, which I had a lot, a my vehicle. The salesman was John DeMille who was extremely knowledgeable about Toyota and was able to answer all my questions, which I had a lot, and did so with a gentle enthusiasm that was not pushy, but made me see how much he himself believed in the product. He was very patient with me, as I was torn between the Yaris and the Corolla and he had to get several models out for me to test drive. Then I was still torn, but decided on a color that they did not have on their lot. John had to find one for me and he put in the effort to find the car, have it brought over, and again offered to let me test drive it, though I had just test driven another in a different color, so I didn’t was to ask, but was extremely grateful he offered. I was surprised at the attention that was put into making sure that I had the car I wanted and how quickly we could agree on a price. All in all it was a terrific experience and I would recommend this dealership and the John DeMille to all. More

Ira Toyota, specifically Derek and Bill, made my first car buying experience a wonderful one. They were not pushy, and I never felt ANY pressure from them. It was the most smooth transaction I could have car buying experience a wonderful one. They were not pushy, and I never felt ANY pressure from them. It was the most smooth transaction I could have hoped for. I've heard many stories of bad car buying experiences and have always felt dread when thinking of purchasing a car. I dealt with a few other dealers that really soured me before I came to Ira, and I was pleasently surprised by the difference. I would have chosen a car from Ira just based on the service but I was fortunate enough to find the exact car I had been looking for right there on the lot! Bill Kinney was very professional and kind. He was thorough and very informative. Derek Lively was super friendly and kind without being pushy. He made me feel very comfortable and at ease with the whole experience. I never felt rushed and yet also never felt like I had to wait unnecessarily for anything. Derek also helped me get the appropriate paperwork in order (insurance, etc.) and was quite patient throughout the whole process. Overall, my experience was wonderful at Ira Toyota! Even the follow up service from Derek Lively was outstanding! I will recommend Ira Toyota to ANYONE looking to purchase a new or used vehicle. More

We were very impressed with our salesman, Bryan, and his We were very impressed with our salesman, Bryan, and his knowledge of the Toyota Prius. He answered all of our questions and made the overall expe We were very impressed with our salesman, Bryan, and his knowledge of the Toyota Prius. He answered all of our questions and made the overall experience easy and pleasant. We were not planning on buying anything our first visit, but the deal we were offered was so fair and competitive, that we ended up driving home in our Prius. We found everyone at this Dealership to be polite, professional, friendly and helpful. We had a couple of "glitches" that came up after we bought the car. This dealership handled them in a prompt, fair, professional manner. I would not hesitate to recommend this Dealership to friends and family. Ask for Bryan! This was my first Toyota, but it won't be my last. More

no pressure, up front with numbers, worked with us to make a deal that was fair to both sides. listened to what we were looking for, did not try to sell us more car that we were looking for. all in all, make a deal that was fair to both sides. listened to what we were looking for, did not try to sell us more car that we were looking for. all in all, a very professional dealership, very friendly. paper work was handled in a neat orderly fashion, things were explained to us. i would go back to this dealership, and would not hesitate to recommend them to someone else. More

My sister and I went into Ira Toyota just to check out the Yaris. We weren’t sure if this was the vehicle for her or not, and we were a little apprehensive about feeling pressured. She wanted a brand ne the Yaris. We weren’t sure if this was the vehicle for her or not, and we were a little apprehensive about feeling pressured. She wanted a brand new vehicle, and though she was looking at the Yaris, she wasn’t sure at first if it was for her. Our experience at Ira was terrific. We were greeted by John DeMille, an extremely great sales associate, who asked us questions to make sure he that he got the right vehicle for her. Though we didn’t even specify a color, my sister was amazed that he brought out the exact color she was looking for. The test drive was pleasant and John asked the right questions to make sure she was comfortable driving it. My sister knew before the test drive was over that it was the vehicle for her. Imagine the first car John brought out, was the one she wanted. The rest of the experience went terrific John worked with us on the pricing and Shaun and Dennis helped to get us where my sister needed to be price wise. Josh took over with the final documents and made sure my sister understood all the terms and exactly what she was signing. I can’t express enough how well the sales experience was. The service by all was excellent. Thank you John!! And thanks Shaun, Dennis and Josh for all the help!!!! More