Ira Toyota of Manchester

Everyone was amazing and so accommodating so helpful! Lisa was so great and helped me get into my dream car! She made sure to answer any and all of my questions and worked hard to get me a deal that worke Lisa was so great and helped me get into my dream car! She made sure to answer any and all of my questions and worked hard to get me a deal that worked with my families budget. She was so helpful and informative and knowledgeable with the car I was interested in. Bell in Finance was amazing as well. The whole Ira Manchester team has given me a great experience every time I have been there. I have been driving with Toyota for many years and will continue to because of them! Ira Manchester is the place to go! More

Quick, easy, professional. From selling cars to their service center, whenever I find myself here, I'm always met with fast, kind and courteous service. Salesmen aren't overbear From selling cars to their service center, whenever I find myself here, I'm always met with fast, kind and courteous service. Salesmen aren't overbearing like some dealerships either which is nice. More

Used Car Purchase Pedro was very easy to work with, including quickly adjusting to a 2nd car after I realized the 1st car was not CPO. He also was sensitive to my time Pedro was very easy to work with, including quickly adjusting to a 2nd car after I realized the 1st car was not CPO. He also was sensitive to my time crunch and enabled me to keep an appointment as scheduled. More

Great experience as always Awesome customer service. The attention to detail is amazing. Always trying to make customer feel comfortable . No big pressure sales approach I hav Awesome customer service. The attention to detail is amazing. Always trying to make customer feel comfortable . No big pressure sales approach I have leased for 6 years and wouldn't change dealers More

Excellent Service I am always taken care of promptly, and usually have my care back a little before they say. Service rep. always takes the time to make sure that every I am always taken care of promptly, and usually have my care back a little before they say. Service rep. always takes the time to make sure that everything I want done is done. More

Quick and Courteous Jenn on the service team was great! I’ll request her every time I bring my car in. On line quote for my service was accurate to my invoice. Jenn on the service team was great! I’ll request her every time I bring my car in. On line quote for my service was accurate to my invoice. More

Car buying is not always enjoyable. This time it was. Thanks My initial email inquiry for a price quote on a new Highlander was answered promptly and thoroughly, I followed that up with a visit to Bill Kinney an My initial email inquiry for a price quote on a new Highlander was answered promptly and thoroughly, I followed that up with a visit to Bill Kinney and Reuben Manning. We discussed trade in possibilities and Reuben thoroughly reviewed features and provided a demo drive. I then left to consider and compare other offers I had received. In a subsequent telephone conversation with Bill I informed him that I would go with IRA and made a deposit. The next morning I met with Rick Dupres and Reuben to review and confirm the deal. To that point all was handled very well and the people involved were well organized, helpful and friendly. From that point on, to the delivery of the car this morning, my connection with IRA was handled by Rueben and it was a pleasure dealing with him. He's very professional and product knowledgeable ,an excellent communicator, very thorough,friendly and helpful. His attention to detail is notable. Car buying is not always enjoyable. This time it was. Thanks! More

"Temp" knob on heater/ac unit did not work. Jenny-Lynn Loring was my service advisor. I explained my problem to her. From then on Ms. Loring was just fantastic in articulating in a polite, fri Jenny-Lynn Loring was my service advisor. I explained my problem to her. From then on Ms. Loring was just fantastic in articulating in a polite, friendly and understandable way how this problem was going to be addressed. From that point on she regularly briefed me on how things were progressing. She was very sincere, polite and courteous and very much a professional in addressing issues of significance. I felt totally comfortable because of her in how things were developing and she certainly was instrumental in how this entire matter was handled. My vehicle that I brought in was a 2005 Toyota Highlander which I purchased new back during that time period. There was a marked difference in how Toyota service advisors were back then, as compared to the present in how Ms. Loring represented Toyota on this occasion. Ms. Loring certainly deserves to be commended. More

Great 1st Visit - 6 Month Maintenance January 2018 Prompt check-in was courteous and thorough. Unexpected state inspection was provided so I didn't have to return in April. All work was completed in Prompt check-in was courteous and thorough. Unexpected state inspection was provided so I didn't have to return in April. All work was completed in about an hour. Checklists and inspection reports were attached to final invoice. Perfect! More

Brake Service Service check-in took a little longer then usual but the timeframe was acceptable. There was a little confusion on what service was scheduled via the Service check-in took a little longer then usual but the timeframe was acceptable. There was a little confusion on what service was scheduled via the phone call. Everything worked out fine in the end. More