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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,113 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,113 reviews

June 12, 2025

From the time that I sent the dealership an inquiry about a test drive to the moment that I picked up the vehicle the entire process was seamless and professional. More

by pbenson35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Winter
Jun 13, 2025 -

Ira Toyota of Hyannis responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2025

They alerted me to the need for maintenance in a timely way. I got an appointment quickly and they got the work done well and very efficiently. I appreciated how they respected my time! More

by djvorhees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Lopes, David Prunier, Geoff Giampapa
Jun 13, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you so much for your positive comments about Ira Toyota of Hyannis! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2025

Facility is very clean and the waiting area is comfortably furnished. Snacks and beverages are available for sale. Desk Staff are knowledgeable - mechanics are not part of the intake process . Som More

by nancygrady
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 14, 2025 -

Ira Toyota of Hyannis responded

Thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We will work with our desk staff to improve their word tracks when quoting prices so that they include sales tax and shop disposal fees so there will be no surprises. Our shuttle is most definitely a complimentary service and will provide you with transportation within a set mile radius. Please feel free to reach out to me if you have any other concerns I can assist with. Regards, Marlaine Ruby Customer Relations Manager - IRA Toyota Hyannis mruby@iratoyotaofhyannis.com 774-327-6055

June 12, 2025

The car has alignment issues. I took it in for an alignment and I still feel it pulling. Something’s off and I had my bf drive it and he agrees. He said to bring it back. The cust More

by tvargss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Lopes, Whitney Marie Washington
Jun 14, 2025 -

Ira Toyota of Hyannis responded

Dear tvargss, Thank you for choosing Ira Toyota for your vehicle's alignment service and for sharing your feedback. We are glad to hear that you were satisfied with our dealership and found our people to be friendly. We understand that you are still experiencing issues with your vehicle and appreciate your patience as we work to resolve this matter. Our team is committed to ensuring that your car is performing at its best. To address the ongoing concerns, we recommend scheduling a follow-up appointment for further diagnosis. This will allow us to investigate the issue more thoroughly and identify any underlying problems that may need attention. Please let us know a convenient time for you, and we will do our best to accommodate your schedule. Your satisfaction and safety are our top priorities, and we are here to help. Thank you again for your feedback, and we look forward to assisting you further. Sincerely, Dennis Lopes General Manager - Ira Toyota of Hyannis dlopes@group1auto.com | 774-327-6010

June 02, 2025

Service check in was efficient and agent was friendly. Work was done quickly with good communication at completion. More

by mpkrueger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Jun 04, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Daniel Gonzalez sold us a 2025 Toyota RAV4 XLE recently. He was very knowledgeable, helpful, and answered all our questions. I would highly recommend him. Maureen Webb More

by moe416ma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Jun 01, 2025 -

Ira Toyota of Hyannis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Keith Gonzalez was amazing very attentive, very knowledgeable and searched for the best deal for us More

by Kcathro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez, David Prunier
May 31, 2025 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2025

Sales person JR was very nice, although Jonathan who finalized the purchase with us was less so. More

by Letsgoplaces
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JR Riley
May 30, 2025 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 22, 2025

Ira Toyota is conveniently located and offers friendly and fast service to customers on Cape Cod More

by sjrooney261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
May 24, 2025 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2025

Great person very nice service help a lot in everything I needed response quick thanks More

by Levis de la cruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan , Daniel Gonzalez
May 24, 2025 -

Ira Toyota of Hyannis responded

Hi Levis, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!