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Ira Toyota of Hyannis
Hyannis, MA
1,138 Reviews
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August 15, 2025
Justin Brandt was fantastic! Greeted us with smiles, professionalism and jokes from the moment we walked through the door. He was committed to making the right deal with the righ Greeted us with smiles, professionalism and jokes from the moment we walked through the door. He was committed to making the right deal with the right car for us not just any deal. He even left us with a couple options to test drive while he went and helped someone connect their phone to the car they had already purchased from him! Talk about dedicated. Overall a great experience, the dealership as a whole was clean and well maintained and everyone was friendly to us while we were there. 10 out of 10, go buy a car from Justin! More
by Lilyamcmurrer
Employees Worked With
Justin Brandt
August 09, 2025
RE:service orders dtf 7/9/25 & 7/29/25. -A/C work done on both days for problems in the same area, for a total cost of $3281.47. WHY wasn’t the second problem note the first time? I feel tha -A/C work done on both days for problems in the same area, for a total cost of $3281.47. WHY wasn’t the second problem note the first time? I feel that it cost me twice for almost the same work. Someone missed the problem the first time at my expense. I have no problem paying for parts, but not the labor, for a missed issue to the A/ C system. This would not have been noticed had I not asked for the A/C system to be checked when I had the vehicle in for service, and brake work. It should have been done on the visit of 7/9/25. Someone missed diagnosing the problem, and it cost me more money. More
by deparipa
Employees Worked With
Steve Quinones and Eric Moberg
August 09, 2025
I always get the 7a appt . Every time I wait 45-75 min b4 car is driven into work bay.. I can count on a 2-3 hours for an oil change and tire rotation.. I ask the ask the Every time I wait 45-75 min b4 car is driven into work bay.. I can count on a 2-3 hours for an oil change and tire rotation.. I ask the ask the service advisor. Why the delay ?? Boat load of excuses. Short of help , that’s the system. 7a appt is for check in Very frustrating. Too busy to sit for 3 hrs !!!!!! More
by rjerickson6
Employees Worked With
David Nickerson. Helpful
August 06, 2025
Great service appointment today at Ira Toyota in Hyannis……….love the shuttle to and from work so I have no down time….Service Department one of the main reasons I have bought my last 4 cars at Toyot Hyannis……….love the shuttle to and from work so I have no down time….Service Department one of the main reasons I have bought my last 4 cars at Toyota! More
by Cathy
Employees Worked With
David in Service, Dave the Shuttle Driver
August 01, 2025
Great location. Has several work bays to allow quick and efficient vehicle maintenance. Staff are professional and friendly. I appreciate the texts from the master t Has several work bays to allow quick and efficient vehicle maintenance. Staff are professional and friendly. I appreciate the texts from the master tech and the ability to review repairs prior to agreeing to fix. My associate was reliable, and treated me with respect and kindness. The shuttle service was convenient. More
by avg79
Employees Worked With
Eric
August 01, 2025
working with Tom Leal at hyannis toyota was like working with a friend. his insight, suggestions, and experienced advice made the entire process a pleasure…. with a friend. his insight, suggestions, and experienced advice made the entire process a pleasure…. More
by jdzoino
Employees Worked With
Thomas Leal
