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Ira Subaru - Service Center

Danvers, MA

4.8
530 Reviews
Call Service Center (978) 739-8850

530 Reviews of Ira Subaru - Service Center

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December 13, 2024

Their service desk people are amazing, always try to make things easier on the customer. Things are fixed or maintained correctly. I'm moving out of state but if I need service or to buy a new car I'm coming More

by BobbiS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the name of the woman I worked with but she's awesome!
Report | Print
Dec 15, 2024 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2024

Excellent service and willing to work with you! Nice waiting area and with snacks and drinks. More

by craftylady25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Dec 13, 2024 -

Ira Subaru responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2024

Lindsay was amazing. She was so helpful and communicative. She explained everything very clearly and helpfully More

by hagar.shirman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Report | Print
Dec 13, 2024 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lindsay here at Ira Subaru! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

Great people and service. Always bring my cars to this dealership for maintenance and have bought my last 3 Subarus from them. More

by lmtosi38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens
Report | Print
Dec 13, 2024 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

My service lady was great and is good for Ira . The time was short so I could get to work. More

by rledoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Haitian woman
Report | Print
Dec 13, 2024 -

Ira Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

December 10, 2024

Everyone was really nice and helpful. Got me a Lyft ride home. Kept me info throughout the sad. More

by tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
Report | Print
Dec 13, 2024 -

Ira Subaru responded

Hi Tracey, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2024

Smooth, easy service experience. Spacious waiting room with snacks. I love that they washed my car too! More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge, Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
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Dec 12, 2024 -

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 07, 2024

Thanks to Andrew today. Superior SVC. Ur dealership has great empathic customer service. I love going there. I bought my car there because of the family vibe. Ms. Looney ama More

by hally.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Emilio Rodriguez, Roscoe Robinson, Destiny Velasquez, Daniel Hutt, Micaela Stoico, Alison Mitchell, Alexa Facada, Eric Feldman, Andrey Vasilyev
Report | Print
Dec 07, 2024 -

hally.walker responded

Thanks, Andrew. You were very nice to me when you/I realized my registration was missing today. The main reason I came in, but you were so sweet and kind. I really enjoyed dealing with you. This too shall pass kind of thing. Not a big deal. Thanks again on a bad day for being so nice and sweet. Thanks also for the team fixing my tires, changing my oil, and washing my car. I look forward to showing up next week with my registration in hand, so I can get that inspection taking care of. God Bless, H

December 06, 2024

I feel that IRA Subaru takes good care of my car. Michaela kept me informed about the progress of the work. More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
Report | Print
Dec 08, 2024 -

Ira Subaru responded

Hi Bobbi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2024

Always excellent service, and understanding people working at the service center. Great job! Thank you More

by Pavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Mitchell, Andrey Vasilyev
Report | Print
Dec 05, 2024 -

Ira Subaru responded

Hello Pavel, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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