Ira Subaru

The salesman Art was very helpful during and after the sale.Michael and Ed the sales managers were good people to deal with during the final stages of the sale and I am very happy so far with their servic sale.Michael and Ed the sales managers were good people to deal with during the final stages of the sale and I am very happy so far with their service department having an oportunity to deal with them breifly on my remote starter install a small power window issue. They are very customer focused and seem like good people to deal with. Mike Beverly,Ma More

Emmanuel, Manny, is the single most important reason why my wife & I have purchased our new Subaru's from Ira Subaru and why we have recommended our son & his wife as well as our daughter purchase their new my wife & I have purchased our new Subaru's from Ira Subaru and why we have recommended our son & his wife as well as our daughter purchase their new Subaru's from Ira Subaru. Manny's customer service is exceptional. He treats his customers with respect. His manner is natural and caring. Manny builds trust. I am 62 years old and have never dealth with anyone from the auto industry quite like Manny. He is truely an asset to his dealership and the customers he serves. My wife and I purchased two 2008 Subaru's from Manny, an Outback and Impreza. This year our son and his wife purchased a 2009 Outback and our daughter & her fiance purchased a 2009 Forester. We are truly a Subaru family and Manny is why we have purchased them from Ira. More

I recently went to IRA subaru to look at a used car. I dealt with Marc Rowe as salesmen and was very pleased with the service and hospitality I recieved. Marc was outstanding, very friendly and helpful in dealt with Marc Rowe as salesmen and was very pleased with the service and hospitality I recieved. Marc was outstanding, very friendly and helpful in my decision. I also dealt with the finance manager Eric who was also helpful in helping the financing go through. I would like to thank them both very much. I would gladly recommend this dealership to friends and family. More

As we were driving into the IRA Subaru Dealership the salesman was standing in the window with his coat on for what we were certain would be a high pressure sales pitch. What a wonderful surprise when A salesman was standing in the window with his coat on for what we were certain would be a high pressure sales pitch. What a wonderful surprise when Art introduced himself and began by asking us what type of vehicle we were looking for, new or used. We told him that we were interested in a new vehicle but we were not sure what kind. As soon as those words were out of our mouths we noticed the 2009 Forrester. Still, no high pitch sales, what we got was a salesman who is extremely knowledgable about the product he is selling and by the time we finished our incredible test drive it was evident that Art believes in the vehicles that Subaru makes. The overall experience we had with IRA Subaru was excellent, however, there was one thing that could have been better. First, we had to come back to the dealership for an inspection sticker. This should have been all set when we picked the vehicle up. Going back was a bit of an inconvenience but we still consider the experience to be excellent and will recommend IRA Subaru to our family and friends. More

The salesman, Manny Figueroa, was knowledgeable, helpful, friendly and most of all, straight forward. He kept in contact with me without being intrusive and called me with responses or information in a timel friendly and most of all, straight forward. He kept in contact with me without being intrusive and called me with responses or information in a timely manner. I downgraded the overall Experience because of the usual hocus pocus with the closer. "Special deal on my trade-in" only available if you buy today. Well, I guess it wasn't hocus-pocus because that deal was no longer available when I finally bought my car a week or two later. In fat my old car had suddenly become undesirable. Also he could only come down a couple of hundred dollars on his "final" price, not nearly matching the deal I had through a USAA negotiated price with another dealer. I probably would have bothered to drive the 34 miles to the other dealer to see what they would give me on my trade-in if it hadn't have been for Manny. He was such a pleasure to deal with I wanted to give him the business. The finance guy was also knowledgeable and explained the various warranty and service options. He took no thank you for an answer, without resorting to a hard sell, though trying to be sure my partner and I understood the pros and cons and leaving me with literature in case we changed our minds. More

This place has always treated me more than fair. I have bought my last 3 vehicles here and I love them. I have tried the other local Subaru dealership and they are not good.... Their service is severely l bought my last 3 vehicles here and I love them. I have tried the other local Subaru dealership and they are not good.... Their service is severely lacking....This place beats them hands down!!! More

I gave this rating because I am absolutely thrilled with my new car. Everything works great and Subaru worked hard to get me a good deal. I stand behind them one hundred percent. Everyone in my family i my new car. Everything works great and Subaru worked hard to get me a good deal. I stand behind them one hundred percent. Everyone in my family is an advocate for Subaru and loves doing business with them. More

I walked into dealership with my son wanting to replace an Audi A3 with a Subaru WRX. Mannie greeted us and 'made it happen'. Service was polite,chheerful and effecient, so much so I traded my old car for an Audi A3 with a Subaru WRX. Mannie greeted us and 'made it happen'. Service was polite,chheerful and effecient, so much so I traded my old car for a Subaru Impreza the same day. A very pleasant experience. No hesitaion in recommending this dealership or Salesman. More

I came in to Ira Subaru in Danvers on the Saturday after Thanksgiving to get a new car. Manny Figueroa was my salesperson and he was friendly and helpful. He took the time to answer all of our questions and Thanksgiving to get a new car. Manny Figueroa was my salesperson and he was friendly and helpful. He took the time to answer all of our questions and I would recommend Ira Subaru to perspective clients. More

Mr. Figueroa was very knowledgeable and helped me to decide which vehicle suited my needs best. He was not agressive, and explained everything about the vehicle that was asked of him with ease. As a decide which vehicle suited my needs best. He was not agressive, and explained everything about the vehicle that was asked of him with ease. As a first time buyer of a Subaru and a SUV, I am very happy with my selection of the 2009 Subaru Forrester, and highly recommend Mr. Figuerora. More