Ira Subaru

Art Otremba is a true professional and I HIGHLY recommend working with him. He answered all of our questions, met all of our demands, and responded to our calls in inquiries quickly and accurately. Art is he working with him. He answered all of our questions, met all of our demands, and responded to our calls in inquiries quickly and accurately. Art is he man. The business manager on other hand, is a little bit shady. The final price changed by $400 when we came back to sign the finance papers. Luckily we caught the change before we signed....dishonest... The extra shady part was that my signature was PHOTOCOPIED onto the new documents. Unreal. Bordering on theft. We were told "it was only a few bucks a month, no big deal." Ha. Again, Art Otremba is the best. We received our car quickly after we cleared up the price, of course. It was spotless and had a full tank of gas. Art even topped the tank off when we brought the car back for inspection. Awesome. More

Art was very friendly and easy to communicate with. He thoroughly explained the vehicle and all its attributes. The test drive experience really did the trick. The negotiation was easy as we came well pre thoroughly explained the vehicle and all its attributes. The test drive experience really did the trick. The negotiation was easy as we came well prepared. The paperwork seem to take more time to complete than we would have liked. All in all a good experience. More

My ratings are 4's and 5's for Ira in Danvers because everyone I encountered was friendly and not at all aggressive. I visited 3 Subaru dealerships on a recent Saturday and ended up going back to purcha everyone I encountered was friendly and not at all aggressive. I visited 3 Subaru dealerships on a recent Saturday and ended up going back to purchase my vehicle at Ira. They were very generous w/my trade-in and really wanted me to be satisfied with the deal. More

Art was very helpful to us in making the decision on buying a Subaru because we had never owned one before. He fully explained all the extras this car had to offer, especially the navigation system whic buying a Subaru because we had never owned one before. He fully explained all the extras this car had to offer, especially the navigation system which we had never had before in a vehicle. All the other staff was very friendly and accomodating.I would very highly recommend this dealership. More

Thanks to the quality salesmanship of Art Otremba, I am now driving a 2010 Impreza that has me beaming! The car feels natural, and Art's commitment to customer satisfaction is genuine. Evidence of this cam now driving a 2010 Impreza that has me beaming! The car feels natural, and Art's commitment to customer satisfaction is genuine. Evidence of this came through the test drive and conversations with Art. I am very pleased with IRA Subaru overall. More

Art was very professional in the manner in which he handled my granddaughter in the purchase of her first car. He was understanding and down to earth and found her the exact car she was looking for wit handled my granddaughter in the purchase of her first car. He was understanding and down to earth and found her the exact car she was looking for within her price range.Everyone in the IRA Subaru Dealership was wonderful to us. We will be coming back. More

Art was knowledgeable, service oriented and even keeled throughout the buying process; in particular, he did a wonderful job orienting my daughter to the car we purchased, both before the sale in the test throughout the buying process; in particular, he did a wonderful job orienting my daughter to the car we purchased, both before the sale in the test drive, and after the sale when my daughter picked up the car. My wife noticed he did all the little things that were important to making this purchase an exceptional experience. I hope to call on Art and this dealership again for future car purchases. More

I have been a customer at IRA Subaru for over four years now and will continue my loyalty to them.My first vehicle was a 2006 Forester,which I thought was the best car I ever owned.The dealership always ser now and will continue my loyalty to them.My first vehicle was a 2006 Forester,which I thought was the best car I ever owned.The dealership always serviced my car and took care any problems that came up without any hesitation.When my wife and I took a trip to Florida and had a problem,they stood by us and took care it. We recently leased a 2010 Impreza for my wife and I bought a new 2010 Forester,I love the handling and ride of both vehicles plus all the other features they have.I'm definitely a Subaru person. Great Dealership, Thanks Bill & Marguerite More

My parents have bought 2 new vehicles from Art in one year. He goes the extra mile-is patient helpful and available for questions any time. He put his personal touch on everything. He make the car buy year. He goes the extra mile-is patient helpful and available for questions any time. He put his personal touch on everything. He make the car buying experience a great one. Go to Art for all your car needs! More

I found my salesperson,Art Otremba to be knowledgeable about each of the new cars that I was considering purchasing. He answered all of my questions so that I felt confirdent in making a decison. Art made about each of the new cars that I was considering purchasing. He answered all of my questions so that I felt confirdent in making a decison. Art made sure that all was in order and ready when I picked up my new car. He helped remove the kayak racks from my the car that I was trading in. Unfortunately, just after I left the dearlership my new car was hit from behind while I was stopped at a stop sign. When I called Art to tell him he was very supprtive. He ensured that a rental car was available for me and communicated with the Ira Collision Center. Art has continued to be a resource to me as questions have arisen. I think that he is a rare individual....a salesman who is committed to his clients. More