Ira Subaru

This is the second Subaru Forester I've bought from Art / Ira Subaru. I had all my maintenance done at Ira. Everyone has always been friendly, professional and informative. I bought my first Forester Ira Subaru. I had all my maintenance done at Ira. Everyone has always been friendly, professional and informative. I bought my first Forester in February 2008 and my test drive was in the snow! At first Art made me a little nervous when in a large parking lot he said "step on the gas then slam on brakes!" But the car stopped as it should have. The test drive for my 2011 Forester was yesterday and the roads were wet. Art had me test the brakes on this new car. He also had me do 360s and sharp lefts and rights to make sure I understood what the car can do. I'm very excited about picking up the new car in a few days. And if I do buy another Subaru, it will be from Art and Ira. Dena Cordero Peabody, MA More

I bought my first car recently at Ira Subaru. From the moment I arrived at the dealership, Art introduced himself to me and we got to business right away. I knew which car I was interested in (Subaru Out moment I arrived at the dealership, Art introduced himself to me and we got to business right away. I knew which car I was interested in (Subaru Outback) since I had done some research online, and I explained to him that this was my first time buying a car. Art was very personable and explained everything in detail to me. He was extremely knowledgeable about Subarus and added his own personal experiences since he is also a Subaru owner. I was very impressed with the test drive. We were able to go on the highway and I had the opportunity to really get a sense of how the brakes/AWD worked in an empty lot. The test drive really sold me on the Subaru; I've never felt so much control in a car when swerving and stopping abruptly. What was really impressive to me was how flexible Art was with my schedule for the car pickup. Since I bought the car on a Saturday, I couldn't pick it up until the following Monday. Since I did not have a car at the time, Art sent someone over to pick me up at a nearby T station and drive me back to the dealership. He genuinely cares for the customer and added that he wanted to know if anything happened to the car so he could help me out with any service requests. I highly recommend Art Otremba as a car salesman, who helped make my first car-buying experience a breeze. More

I bought my first Subaru from Art over a year ago. I was I bought my first Subaru from Art over a year ago. I was unsure at the time just what kind of car I was going to buy. After test driving the Subar I bought my first Subaru from Art over a year ago. I was unsure at the time just what kind of car I was going to buy. After test driving the Subaru Impreza my mind was pretty much made up. I told Art that I was going to think about it and to please not pressure me. True to his word, he did not call me trying to pressure me into buying the Subaru. A week later, I went in and bought a 2010 Subaru Impreza. When my daughter recently needed to buy a used car, I called Art. Again, I felt no pressure, and Art sold us a car that my daughter could afford. I would recommend Art and IRA Subaru if you want to buy a new or used car. More

I recently purchased a 2007 Subaru Forrester. From the moment I entered the dealership I was attended to quickly and respectfully from the service employees I spoke to. I then met Art Otremba, my sales c moment I entered the dealership I was attended to quickly and respectfully from the service employees I spoke to. I then met Art Otremba, my sales consultant, who has been so helpful throughout the entire process of deciding to by a Subaru. He is extremely knowlegeable and informative about the aspects of driving a Subaru. He has a very kind and considerate manner, which has made this experience so positive. When discussing the possibilities of adding some features I was interested in, he clearly worked hard to advocate having these features added before I actually purchased the car. During this process, I also met the General Manager, Mike Garabedian, who also was friendly and courteous when discussing my purchase. He approved the features I requested without any pressure or conflict, which is so admirable in the car sales world. I cannot speak highly enough about the quality of service I have received at Ira Subaru. When I came to pick up the car, Art took the time to introduce me to my new car. He was thorough in explaining the features of my car and was very patient in answering the many questions I asked. He followed up with a phone call the next day to check on how things were going. I have never had this kind of quality care and service in my experience in purchasing a vehicle. I will recommend this dealership to my friends and family members if ever asked about purchasing a car. Thank you for making this experience so pleasant and enjoyable. I look forward to working with Ira Subaru if there are any problems or concerns with my car, because I have regained my trust in working with car salespeople. More

I just purchased my first new car here yesterday. I had been to another dealership down the road and although they gave me a good price, I did not feel the level of comfort that I felt the minute I walked been to another dealership down the road and although they gave me a good price, I did not feel the level of comfort that I felt the minute I walked in the door of Ira Subaru. Andy greeted us and brought us over the the manager Mike. Both gentleman were extremely friendly. You could tell the other sales agents were completely relaxed and loved working there. The test drive was amazing....we went on both the highway and a back windy road. I got a real sense for how well the brakes perform while in the parking lot since Andy had me speed up and stop quickly. Impressive! The Standard Subaru Forester feels like you are driving something special, but we ended up with a Premium 2010 model. After entertaining us with several financing scenarios (thanks, Mike) we worked with Eric the business manager on the paperwork. Although it took a VERY long time to get into his office (they were busy) and we were the last appointment, he was not unpleasant or hurried to leave. He was extremely competent and thorough. High marks all around! HIGHLY recommended. I look forward to working with them on service appointments as well. More

Art was very helpful. Since I was coming out of the previous model of the same car, he took lots of time to explain all of the new features without spending too much time on the stuff I was already fam previous model of the same car, he took lots of time to explain all of the new features without spending too much time on the stuff I was already familiar with. I would absolutely recommend Art and IRA Subaru to anyone I knew in the market for a new car. More

This was the 3rd car I have bought in my life and it was by far the best experience I have had. Mike Fitzgerald was my salesperson and he was excellent. I knew exactly what I was looking for when I walked i by far the best experience I have had. Mike Fitzgerald was my salesperson and he was excellent. I knew exactly what I was looking for when I walked in and he didn't try to waste my time selling me something else to get a quick sale. I had to put a deposit down on the car and wait 3 months for it to arrive and during this time Mike was very helpful in keeping me updated with info on the ETA. He even called me one day to see if I wanted to test drive one that was on the lot just to make sure it was what I wanted. Not only that but he gave me a great deal on the exact color, type, options etc that I wanted. The entire process was stress free and I left the dealership not only loving my new car but very happy with the deal I got. The finance managers are very honest and do not try to decieve you in any way. Everyone here tells it like it is and that is something that is rare with car dealerships. Anyone looking for a Subarau (especially a WRX or STI!)I would highly recommend going to see Mike at IRA. More

I have nothing but praise for Joe Silva and the folks at Ira Subaru in Danvers. I have been looking to purchase a new vehicle, and narrowed it down to the Honda CRV and the Subaru Forester. The night I boug Ira Subaru in Danvers. I have been looking to purchase a new vehicle, and narrowed it down to the Honda CRV and the Subaru Forester. The night I bought my Forester, I came from an appointment at Honda North and left in disgust at the saleswoman's insulting nonsense. When I walked into Ira Subaru, Joe greeted me, and was gracious and helpful. There was no pressure. While they did not have the manual transmission model I wanted, Joe and I took an automatic out for a drive and I loved it. It's my first Subaru. I told him what I was interested in and he had the manager draw up several options, and I decided on the one I wanted. There was minimal back and forth on the offer, and no nonsense, as their first offer was a fair offer, and I bought my Forester that same night. I returned in 2 days and they had my vehicle in the color I wanted with the options I requested. Everything was taken care of and I drove away a very happy customer that same night. I highly recommend Ira Subaru. In an age when I was coming to believe customer service was a fleeting business value of my youth, I am pleased to say they have it down to an art in Danvers. Many thanks. Dr. E. Kornuszko More

Art has been so fabulous! The care doesnt stop with the purchase. He checks in to see if I have any questions and insists that I make my service appointments through him so I can have the time and day I w purchase. He checks in to see if I have any questions and insists that I make my service appointments through him so I can have the time and day I want. (also a car to use while my oil is being changed if I would like one) What I loved best was the no pressure sales. He let the car speak for it self and let me decide with no pressure! I had been to four other dealerships and it was nothing but pressure. After I left the other dealerships without purchasing, they called me day and night offering a "new" and "better" deal than before if I came back and bought the car. Everyone is very nice and gracious. I would highly recommend buy a car from Art. More

Recently I bought a new Subaru from Ira Subaru . In the past 20 plus years I have purchased 6 different vehicles from Ira. 2 Hyundais, 2 Mazdas, and 2 Subarus. That in itself is quite a testimony to t past 20 plus years I have purchased 6 different vehicles from Ira. 2 Hyundais, 2 Mazdas, and 2 Subarus. That in itself is quite a testimony to the level of service I have received . This time I purchased my new Subaru with the assistance of Theresa Scott. She was amazing. And boy does she know her cars. Once I purchased the car she was able to tell me how to operate all those nice "bells and whistles" that one can have on a new car . I would recommend Ira and Theresa to anyone who is looking for a car new or used. Mike Garabedian is the finance guy and he is incredible too. I don't know how these folks can know so much . The decision to buy the car was made easy by Theresa and Mike and they facilitated all the paper work and registration issues for me . Kudos to Ira and special Kudos to Theresa and to Mike Thank you and I look forward to many more years of doing business with Ira More