Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ira Subaru
Danvers, MA
913 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors.
At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style.
What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle.
Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about.
But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time.
At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction.
Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 913 reviews
August 15, 2017
Satisfactory Service was satisfactory. Was told they didn't have a shuttle car to drive one mile to bring me home. They offered to take me home in my own car. I th Service was satisfactory. Was told they didn't have a shuttle car to drive one mile to bring me home. They offered to take me home in my own car. I thought this was a discount tactic. Only water in the waiting room for free. No complimentary snacks like I've seen at other dealerships. More
by Festa
Employees Worked With
Yvonne Dejongh
August 07, 2017
Good Service Experience I brought the Outback in for a recall item and to check a couple of other things. Ilana was a great service representative and informed me of everythi I brought the Outback in for a recall item and to check a couple of other things. Ilana was a great service representative and informed me of everything that needed to be done, and called me promptly when the work was completed. A quick and easy turnaround! More
by Pete
Employees Worked With
Ilana Snyderman
August 05, 2017
Bad service Bad service, bad attitude, big liar , treating customers careless . The managers team in here so bad. I do not want to stop by here anymore and don't Bad service, bad attitude, big liar , treating customers careless . The managers team in here so bad. I do not want to stop by here anymore and don't even want to talk about this place. More
by Kevin
Employees Worked With
Ambrose and his managers teams
August 03, 2017
Oil change I had an appointment for an oil change at 1pm. I did arrive about 10 minutes late....the woman who greeted and worked with me was very pleasant and kn I had an appointment for an oil change at 1pm. I did arrive about 10 minutes late....the woman who greeted and worked with me was very pleasant and knowledable. However, they did not finish my oil change until about 3:45pm! There really is no excuse for an oil change to take 2.5 hours. Unlike other Subaru dealerships, they don't provide snacks to customers who are waiting. I don't need snacks by any means, but it would be nice to provide some sort of relief to those who must wait so long. Also the women who process payments were incredible unfriendly to both myself and the service worker. Not even a hello or acknowledgment of presence. More
by Subaru
Employees Worked With
I don't remember her name. Blond female, very nice
August 01, 2017
Consistent excellence! Very friendly and knowledgeable service staff. They have always done a great job with my car since I bought it there four years ago, satisfied in ever Very friendly and knowledgeable service staff. They have always done a great job with my car since I bought it there four years ago, satisfied in every way. Thank you, Ira Subaru! More
by Ed1025
Employees Worked With
Yvonne Dejongh, Melissa Wilson
July 22, 2017
Service call Service was great, not a long wait to be seen, waiting area was pleasant it was customer appreciation day and the food from Tennessee barbecue was fan Service was great, not a long wait to be seen, waiting area was pleasant it was customer appreciation day and the food from Tennessee barbecue was fantastic More
by Suba tim
Employees Worked With
Will Hernandez
July 21, 2017
Quick help and clear service I brought my car in for its 12000 mike check. I was greeted quickly, my coupon was applied to my service, and all my questions were answered. I'll be I brought my car in for its 12000 mike check. I was greeted quickly, my coupon was applied to my service, and all my questions were answered. I'll be back in January for a oil change. More
by Brendalala
Employees Worked With
Arlen De la Cruz
July 20, 2017
New Car Sale Billy Needham was very easy to work wth. He is professional, efficient, friendly and effective. Juan who arranged the financing was just as good. We r Billy Needham was very easy to work wth. He is professional, efficient, friendly and effective. Juan who arranged the financing was just as good. We really enjoyed working with both of them. I never felt pressured at any point. Billy spent all afternoon with us and really seemed to be on our side during negotiations on pricing. I highly recommend both of them! More
by Jean08
Employees Worked With
Billy Needham and Juan
July 20, 2017
Excellent Leased a new car, ira Subaru was excellent through the process. The sales people were very good. I would go back to ira Subaru for my next car. Leased a new car, ira Subaru was excellent through the process. The sales people were very good. I would go back to ira Subaru for my next car. More
by Emg
Employees Worked With
George valvanis
July 14, 2017
First time customer My first time at IRA Subaru service. Prompt,courteous, and kept me informed. Was just an oil change, but I will be back for next major service. My first time at IRA Subaru service. Prompt,courteous, and kept me informed. Was just an oil change, but I will be back for next major service. More
by Chal
Employees Worked With
De la cruz
