Ira Subaru

Art was very professional in the manner in which he handled my granddaughter in the purchase of her first car. He was understanding and down to earth and found her the exact car she was looking for wit handled my granddaughter in the purchase of her first car. He was understanding and down to earth and found her the exact car she was looking for within her price range.Everyone in the IRA Subaru Dealership was wonderful to us. We will be coming back. More

Art was knowledgeable, service oriented and even keeled throughout the buying process; in particular, he did a wonderful job orienting my daughter to the car we purchased, both before the sale in the test throughout the buying process; in particular, he did a wonderful job orienting my daughter to the car we purchased, both before the sale in the test drive, and after the sale when my daughter picked up the car. My wife noticed he did all the little things that were important to making this purchase an exceptional experience. I hope to call on Art and this dealership again for future car purchases. More

I have been a customer at IRA Subaru for over four years now and will continue my loyalty to them.My first vehicle was a 2006 Forester,which I thought was the best car I ever owned.The dealership always ser now and will continue my loyalty to them.My first vehicle was a 2006 Forester,which I thought was the best car I ever owned.The dealership always serviced my car and took care any problems that came up without any hesitation.When my wife and I took a trip to Florida and had a problem,they stood by us and took care it. We recently leased a 2010 Impreza for my wife and I bought a new 2010 Forester,I love the handling and ride of both vehicles plus all the other features they have.I'm definitely a Subaru person. Great Dealership, Thanks Bill & Marguerite More

My parents have bought 2 new vehicles from Art in one year. He goes the extra mile-is patient helpful and available for questions any time. He put his personal touch on everything. He make the car buy year. He goes the extra mile-is patient helpful and available for questions any time. He put his personal touch on everything. He make the car buying experience a great one. Go to Art for all your car needs! More

I found my salesperson,Art Otremba to be knowledgeable about each of the new cars that I was considering purchasing. He answered all of my questions so that I felt confirdent in making a decison. Art made about each of the new cars that I was considering purchasing. He answered all of my questions so that I felt confirdent in making a decison. Art made sure that all was in order and ready when I picked up my new car. He helped remove the kayak racks from my the car that I was trading in. Unfortunately, just after I left the dearlership my new car was hit from behind while I was stopped at a stop sign. When I called Art to tell him he was very supprtive. He ensured that a rental car was available for me and communicated with the Ira Collision Center. Art has continued to be a resource to me as questions have arisen. I think that he is a rare individual....a salesman who is committed to his clients. More

One of my biggest apprehensions is going to a dealorship and purchasing a car. I have always dreaded buying a car and always feel HIGHLY stressed before, during and after the whole process. My most recen and purchasing a car. I have always dreaded buying a car and always feel HIGHLY stressed before, during and after the whole process. My most recent purchase (2001 Outback) ~ a week ago was one of the MOST positive experiences I have ever had. It is all because of my sales rep, Andy Dole. He made my purchase a "pleasurable experience!! There was never any pressure. I actually felt he was "there for me" 200% He was very professional and highly supportive of my needs throughout the whole process. I left the lot feeling great about my purchase. I really felt he heard my concerns and was very much there for me as a customer! I would always want Andy to be my sales rep if I ever needed to purchase another vehicle. I will continue to rave about him to my friends and would highly recommend him to anyone. Andy is an excellent sales rep and a tremendous asset to Ira Subaru. Nancy S. More

I had a wonderful experience trading in my 2008 Forrester for a 2010. I am leasing and Art was the most helpful salesman I could have wanted. I'm so happy with my new car and very please with the service I for a 2010. I am leasing and Art was the most helpful salesman I could have wanted. I'm so happy with my new car and very please with the service I got at Ira Subaru and Art himself was very pleasureable, showed me EVERYTHING inside the auto, every gadget, button or knob. Very thorough and wonderful to work with!!! I give him an A+++++++ More

I purchased a 2003 Mazda Protage5 from Art at Ira Subaru in Danvers. I had a very positive experience and found art to be most helpful, sincere, and knowledgeable about his profession. However, the car left in Danvers. I had a very positive experience and found art to be most helpful, sincere, and knowledgeable about his profession. However, the car left the lot prematurely with one head lamp out and soon it began to make strange noises. i notified Art and he and Mike worked together to make it right. Though I am not sure of the cars performance both Art and Mike have handled themselves kindly and professionally and I trust that if there is a problem they will continue to do so. More

One of the bset Dealerships I have been to. When I first got there, I was greeted, but was not hovered around. I was left to look over what I wanted then went and talked to the salesman. Art was very profes got there, I was greeted, but was not hovered around. I was left to look over what I wanted then went and talked to the salesman. Art was very professional and knowledgeable. He even took the time to show me where every button switch and light was and what they meant. In terms of appearance, top notch, very professional. I have only had my new 2010 Legacy for about a week but so far i am very satisfied, Art has even called to make sure everything is going good and to make sure I was happy. He Gave me his cell number as well, so i can call him directly if i have any problems. I would recommend this dealer to any and all my friends. More

As a women walking into a car dealership alone I was a bit nervous and expected a pushy sales person to try and sell me something for too much money and not what I needed. My experiance at IRA could not bit nervous and expected a pushy sales person to try and sell me something for too much money and not what I needed. My experiance at IRA could not have been farther from that. Dale Heardman was awesome and very patient he listened to everything I wanted and took the time to work with the GM Mike to get me everything on my must have list. There was no pressure to buy anything I did not need or want and they gave me a great deal on my new car. I look forward to a long relationship with IRA Danvers and would recommend them, and specifically Dale to anyone look for a Subaru. Thanks again! More