Ira Subaru

Service at Ira Subaru I took my 2017 Subaru crosstrek for 6000 mile scheduled service . William was professional and provided good customer service . Nice waiting area with I took my 2017 Subaru crosstrek for 6000 mile scheduled service . William was professional and provided good customer service . Nice waiting area with good selection of teas and good wifi More

Relaxed and comprehensive. Very happy We went in after long day at work. Tired and hungry we wanted to make a deal and thanks to gene we were able too. He was very relaxed and quiet witch We went in after long day at work. Tired and hungry we wanted to make a deal and thanks to gene we were able too. He was very relaxed and quiet witch i liked not the usual salesmen fast talk. He suggested we test drive couple models which helped make decision easy for us. Definitely buy from ira subaru and gene again. More

Die waiting There is a disconnect between what the service folks know about the length of the service and what actually happens. Those doing the service take a v There is a disconnect between what the service folks know about the length of the service and what actually happens. Those doing the service take a very long time to complete an uncomplicated general service of checking fluids, oil change, tire rotation and balance. I was told it should be one and one half hours but it was two and one half before my car was finished or returned to me. I have no idea if everything was done as I was not given a copy of the service and not charged for it as I made it clear that I had lost patience and was ready to get an Uber and go home and return the next day to retrieve my car. I plan to have my car serviced elsewhere in the future. This is not my first experience with this dealer dragging out work well beyond the initial estimate. I have to wait as I live some distance and the dealer does not have loaner vehicles nor offer shuttle service to my town. More

Oil change, tire rotation and point inspection The waiting area is comfortable and clean. There is a vending machine, toys for kids, Wi-Fi access, 3 small cubical type areas, if you want to work on The waiting area is comfortable and clean. There is a vending machine, toys for kids, Wi-Fi access, 3 small cubical type areas, if you want to work on your laptop and a TV. The staff are very nice and helpful. More

45,000 mile service Hana was extremely helpful, attentive, and courteous. I can't say enough about her.i would ask for her assistance all the time I arrive for service. Hana was extremely helpful, attentive, and courteous. I can't say enough about her.i would ask for her assistance all the time I arrive for service. More

Good Service I've been going to Ira Subaru for over 15 years for cars and service. They do both fantastic. They are honest and direct in communication, not hiding I've been going to Ira Subaru for over 15 years for cars and service. They do both fantastic. They are honest and direct in communication, not hiding anything. I recommend them whole hardily. More

Satisfied Very happy with service. It is what I expected and what I've received every time I use your service department. I have absolutely no complaints. Very happy with service. It is what I expected and what I've received every time I use your service department. I have absolutely no complaints. More

exceeded expectation Service consultant was Efficient, friendly, and informative. Attention to detail and service with a smile. I will certainly make this location my pr Service consultant was Efficient, friendly, and informative. Attention to detail and service with a smile. I will certainly make this location my preferred service location. More

Service Lock and handle needed replacement on back hatch. Work was done neatly and in a timely fashion. Customer service was outstanding. Customer waiting Lock and handle needed replacement on back hatch. Work was done neatly and in a timely fashion. Customer service was outstanding. Customer waiting room large, airy with flatscreen televisions, coffee and vending machine. More

Recall Handled quickly and included a helpful complimentary inspection. Found issues of I was not aware. Scheduling was easy and agreeable. Service took l Handled quickly and included a helpful complimentary inspection. Found issues of I was not aware. Scheduling was easy and agreeable. Service took longer than quoted but inspection was the additional time consumer. More