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Ira Subaru

Danvers, MA

4.8
1,308 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 1,308 reviews

June 18, 2024

Can’t even give my car a good wash when I picked it up! !SMH Very disappointing!!Chad was very professional tho..Thanks Chad More

by ssok5916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Ira Subaru responded

Thank you so much for your review. We are very happy that you found Chad, your sales consultant professional. It was unfortunate, that the car wash was inoperable at the time of your visit. However, I am sure it will be on your next visit, as we just upgraded the car wash. Additionally, please show this email for an extra 20% discount on your next service visit. Thank you for being such a great customer and we look forward to working with you soon! Roscoe Robinson General Manager roscoerobinson@group1auto.com

June 18, 2024

Looked online for a car with low milage. Found 2 at a price we could afford. Test drove them, really liked both, then spent almost 3 hours at the dealership, only to find out that the online More

by S.L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Sabet
Jun 20, 2024 -

Ira Subaru responded

S.L., Thank you for your review and I am sorry for any confusion. Ira Subaru offers the lowest prices in the region! Please, contact me at roscoerobinson@group1auto.com and I will ensure you receive the best price possible. Thank you for your business in advance and I look forward to working with you soon! Roscoe Robinson General Manager roscoerobinson@group1auto.com

June 15, 2024

Nadege was wonderful. Very professional and knowledgeable. She explained everything clearly and was friendly. Highly recommended More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
Jun 16, 2024 -

Ira Subaru responded

Kathleen, we're happy to hear you had such a positive experience with Nadege! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

I found this dealership very professional. The showroom, customer comfort areas are excellent. I was made to feel very relaxed. More

by d_kelley1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Georgio El Hachem
Jun 15, 2024 -

Ira Subaru responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 13, 2024

Yvonne was incredibly helpful, the waiting area had everything I needed to continue working remotely, and they washed the car after performing the service. 10/10! More

by benjamin.gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jun 14, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with Yvonne! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Ira Subaru Danvers is a comfortable, professional, and busy operation. The staff helped to make the buying experience a good one. Chris Friere was especially supportive and professional. More

by Zmutt00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Freire
Jun 14, 2024 -

Ira Subaru responded

Hi, thank you for taking the time to leave a review for us at Ira Subaru. We're happy we could meet your expectations! We hope to see you soon!

June 13, 2024

Yvonne was a great service representative. She kept me apprised of progress and the reasons for the work needed. More

by Harlandreiniger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne in service
Jun 14, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Ira treated me very well,service was on spot, helpful, did their best to keep my bill low More

by sperarichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 14, 2024 -

Ira Subaru responded

Hello, we're happy you found our staff to be helpful during your experience here at Ira Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Habib worked with my budget and got me into the vehicle I wanted. Very accommodating. More

by kverga828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Brazil
Jun 13, 2024 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

treated like a customer number or a commission not treated as a human being and still no response from dealership... once they have your money they are done with you More

by daviddeluca44d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Brazil
Jun 17, 2024 -

Ira Subaru responded

Daviddeluca44d Thank you for your review. It is my understanding that you have spoken with the dealership management regarding your situation and you are in the process of removing this and the other reviews down. Thank you Roscoe Robinson General Manager roscoerobinson@Group1Auto.com

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