Ira Subaru

I never thought you could characterize car shopping as pleasant and hassle free. I'm very fortunate to have dealt with Art Otremba. From the start, he was friendly, informative, and no-pressure. I shop pleasant and hassle free. I'm very fortunate to have dealt with Art Otremba. From the start, he was friendly, informative, and no-pressure. I shopped around a bit after my first test drive and felt let down by other dealerships--simple things like saying hello, exchanging names, reviewing the vehicle & coming along for a test drive were missing. I came back to where I started & after a 2nd test drive I am now a soon to be proud owner of a Subaru. Test driving the vehicle with Art is what helped me make my decision to buy a Subarau. He helped me understand how the car performs & how to avoid accidents. I truly appreciate the attentiveness, professionalism, and respect that Art provided me and will certainly recommend him to friends, family & will do business with him in the future. More

This was my first time buying a brand new car and I did it on my own. I expected to be taken advantage of and I couldn't have been more wrong. Not only were they extremely helpful,courteous and informati it on my own. I expected to be taken advantage of and I couldn't have been more wrong. Not only were they extremely helpful,courteous and informative - they gave me an excellent deal! Thanks guys! More

Art was extremely helpful, friendly, demonstrated great customer service skills. Art helped us to choose the car we liked and made paperwork less confusing. He spent a great deal of time with our family customer service skills. Art helped us to choose the car we liked and made paperwork less confusing. He spent a great deal of time with our family making sure we were satisfied with our choice. We would recommend Art Otremba to my friends and family. More

I was new to car buying through a dealership and Ira Subaru of Danvers couldn't have made it easier. Recommended to Ira through co-workers, my mother, and friends; I went to look at a car. I schedul Subaru of Danvers couldn't have made it easier. Recommended to Ira through co-workers, my mother, and friends; I went to look at a car. I scheduled a test drive online. The car ended up not meeting their specifications and it was sent to auction. (Love that they made sure the cars they were selling were not just any used cars, but that they had very high standards.) I gave Art the information on what type of car I was interested in, and heard back from him by the end of the week. Unbeknownst to Ira, I did look at other car dealerships within a 150 mile radius of where I was living and working. Only one car actually fit what I was looking for. However the dealership that I went to, was not a Subaru dealership. (There is something to be said about buying a used car from a dealership that sells only that brand of car.) I went so far as putting a deposit on the other vehicle and having it inspected. After more than a run-around by that dealership and then being nickel-and-dimed by them; I was conveniently contacted by Art, that evening, saying that he had the perfect car for me; which I purchased after his wonderful test drive that helped to highlight the qualities of the vehicle. Art and his fellow co-workers take their jobs with pride. They make sure to contact you only when you are available. (I work in a hospital, and this was very important to me!) They never tried to "up-sell" me on something that I could not afford. I could go on and on about the "old school" professionalism that Art and his manager Mike have, but when you pull into their parking lot you will understand what I am talking about. In the purchasing process, Mike sat down next to me and went through everything that they would take care of on the car, to assure that I would be driving away with a quality vehicle. In short and simple terms, everything that the "other dealership" did wrong, Ira did right with courtesy, expertise, and trust. I love my new-to-me Subaru Forester, and it is the best Subaru I have owned (now on Subaru number 3!) Thank you Ira Subaru of Danvers, Art, and Mike. More

My overall experience at Ira Subaru of Danvers was exceptional. Everyone was so welcoming, I felt very comfortable every step of the way. I can't say enough about the wonderful group of people working exceptional. Everyone was so welcoming, I felt very comfortable every step of the way. I can't say enough about the wonderful group of people working there. My salesman, Art Otremba was a joy to work with, very sincere, fun, and understanding of my situation and needs. He is an asset to that dealership, as is Gene, Mike and Eric. All combined, they are like a family that works so well together and treats their customers with the respect they would expect for themselves. I love my new Subaru. Thank you guys for everything. I will highly recommend you to everyone I know, and sometime in the future,(if my car doesn't outlive me!) I'm sure I'll be a returning customer. More

Art Otremba is a true professional and I HIGHLY recommend working with him. He answered all of our questions, met all of our demands, and responded to our calls in inquiries quickly and accurately. Art is he working with him. He answered all of our questions, met all of our demands, and responded to our calls in inquiries quickly and accurately. Art is he man. The business manager on other hand, is a little bit shady. The final price changed by $400 when we came back to sign the finance papers. Luckily we caught the change before we signed....dishonest... The extra shady part was that my signature was PHOTOCOPIED onto the new documents. Unreal. Bordering on theft. We were told "it was only a few bucks a month, no big deal." Ha. Again, Art Otremba is the best. We received our car quickly after we cleared up the price, of course. It was spotless and had a full tank of gas. Art even topped the tank off when we brought the car back for inspection. Awesome. More

Art was very friendly and easy to communicate with. He thoroughly explained the vehicle and all its attributes. The test drive experience really did the trick. The negotiation was easy as we came well pre thoroughly explained the vehicle and all its attributes. The test drive experience really did the trick. The negotiation was easy as we came well prepared. The paperwork seem to take more time to complete than we would have liked. All in all a good experience. More

My ratings are 4's and 5's for Ira in Danvers because everyone I encountered was friendly and not at all aggressive. I visited 3 Subaru dealerships on a recent Saturday and ended up going back to purcha everyone I encountered was friendly and not at all aggressive. I visited 3 Subaru dealerships on a recent Saturday and ended up going back to purchase my vehicle at Ira. They were very generous w/my trade-in and really wanted me to be satisfied with the deal. More

Art was very helpful to us in making the decision on buying a Subaru because we had never owned one before. He fully explained all the extras this car had to offer, especially the navigation system whic buying a Subaru because we had never owned one before. He fully explained all the extras this car had to offer, especially the navigation system which we had never had before in a vehicle. All the other staff was very friendly and accomodating.I would very highly recommend this dealership. More

Thanks to the quality salesmanship of Art Otremba, I am now driving a 2010 Impreza that has me beaming! The car feels natural, and Art's commitment to customer satisfaction is genuine. Evidence of this cam now driving a 2010 Impreza that has me beaming! The car feels natural, and Art's commitment to customer satisfaction is genuine. Evidence of this came through the test drive and conversations with Art. I am very pleased with IRA Subaru overall. More