Ira Subaru

Good customer service Serviced my vehicle. Prompt and courteous service was provided by the associate. Only complaint is the wait was long and the waiting area is uncomfo Serviced my vehicle. Prompt and courteous service was provided by the associate. Only complaint is the wait was long and the waiting area is uncomfortable. More

It was a pleasure to meet friendly people who are eager to p It was a pleasure to deal with a friendly staff. I would recommend this dealership to all my friends and family. Everything went smooth and I was in m It was a pleasure to deal with a friendly staff. I would recommend this dealership to all my friends and family. Everything went smooth and I was in my new car enjoying the beautiful ride. More

Satisfactory Service was satisfactory. Was told they didn't have a shuttle car to drive one mile to bring me home. They offered to take me home in my own car. I th Service was satisfactory. Was told they didn't have a shuttle car to drive one mile to bring me home. They offered to take me home in my own car. I thought this was a discount tactic. Only water in the waiting room for free. No complimentary snacks like I've seen at other dealerships. More

Good Service Experience I brought the Outback in for a recall item and to check a couple of other things. Ilana was a great service representative and informed me of everythi I brought the Outback in for a recall item and to check a couple of other things. Ilana was a great service representative and informed me of everything that needed to be done, and called me promptly when the work was completed. A quick and easy turnaround! More

Bad service Bad service, bad attitude, big liar , treating customers careless . The managers team in here so bad. I do not want to stop by here anymore and don't Bad service, bad attitude, big liar , treating customers careless . The managers team in here so bad. I do not want to stop by here anymore and don't even want to talk about this place. More

Oil change I had an appointment for an oil change at 1pm. I did arrive about 10 minutes late....the woman who greeted and worked with me was very pleasant and kn I had an appointment for an oil change at 1pm. I did arrive about 10 minutes late....the woman who greeted and worked with me was very pleasant and knowledable. However, they did not finish my oil change until about 3:45pm! There really is no excuse for an oil change to take 2.5 hours. Unlike other Subaru dealerships, they don't provide snacks to customers who are waiting. I don't need snacks by any means, but it would be nice to provide some sort of relief to those who must wait so long. Also the women who process payments were incredible unfriendly to both myself and the service worker. Not even a hello or acknowledgment of presence. More

Consistent excellence! Very friendly and knowledgeable service staff. They have always done a great job with my car since I bought it there four years ago, satisfied in ever Very friendly and knowledgeable service staff. They have always done a great job with my car since I bought it there four years ago, satisfied in every way. Thank you, Ira Subaru! More

Service call Service was great, not a long wait to be seen, waiting area was pleasant it was customer appreciation day and the food from Tennessee barbecue was fan Service was great, not a long wait to be seen, waiting area was pleasant it was customer appreciation day and the food from Tennessee barbecue was fantastic More

Quick help and clear service I brought my car in for its 12000 mike check. I was greeted quickly, my coupon was applied to my service, and all my questions were answered. I'll be I brought my car in for its 12000 mike check. I was greeted quickly, my coupon was applied to my service, and all my questions were answered. I'll be back in January for a oil change. More

New Car Sale Billy Needham was very easy to work wth. He is professional, efficient, friendly and effective. Juan who arranged the financing was just as good. We r Billy Needham was very easy to work wth. He is professional, efficient, friendly and effective. Juan who arranged the financing was just as good. We really enjoyed working with both of them. I never felt pressured at any point. Billy spent all afternoon with us and really seemed to be on our side during negotiations on pricing. I highly recommend both of them! More