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Ira Subaru
Danvers, MA
777 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors.
At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style.
What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle.
Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about.
But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time.
At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction.
Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 777 reviews
July 26, 2023
I serviced my car here. I received a text message quoting my repairs at nearly $5k when I had expected them to be around $300 at drop off. When I called to inquire about thi I received a text message quoting my repairs at nearly $5k when I had expected them to be around $300 at drop off. When I called to inquire about this quote, my advisor could not explain what exactly was wrong with my car and seemed frustrated that I wouldn’t just blindly approve the work. I was also under the impression that some of the repairs would be covered under a recall, as had been discussed at drop off. When I brought this up, my advisor acted as if this was the first mention of the recall. It’s not that I doubted that my car needed repair; it was the lack of knowledge and communication between the staff and customer. I would highly recommend taking your Subarus to Subaru of Wakefield for service of you have the option. More
by slconroy
Employees Worked With
Nadge
July 26, 2023
Well the new waiting area is fabulous. My wait time was minimal for an oil change and tire rotation. My technician I worked with was polite and helpful. My wait time was minimal for an oil change and tire rotation. My technician I worked with was polite and helpful. More
by rachelbent
July 25, 2023
The staff and new service area are welcoming for customers who require a space to await car repairs. I enjoyed the 'Quiet Room' where I was able to work while I waited. My service associate, Lindsey customers who require a space to await car repairs. I enjoyed the 'Quiet Room' where I was able to work while I waited. My service associate, Lindsey, was very pleasant, knowledgeable and kept me updated during my wait. Best dealership and service department that I've ever experienced. More
by Maureen
Employees Worked With
Lindsey Silva
July 24, 2023
I dealt with three different service reps at various points throughout, and each and every one of them was patient and thorough in answering all my questions. points throughout, and each and every one of them was patient and thorough in answering all my questions. More
by TSubaruDriver
Employees Worked With
Yvonne was my primary rep but I also dealt with Dan and possibly Frank?
July 23, 2023
Excellent service so friendly and she will be highly recommended to friends. She couldn’t do enough for me. recommended to friends. She couldn’t do enough for me. More
by Spring333587
July 22, 2023
Always makes you feel bad about coming in for overdue oil changes. Services always take way longer than they tell you. They do not give you accurate prices before sending your car in for service. changes. Services always take way longer than they tell you. They do not give you accurate prices before sending your car in for service. More
by Car_reviewer
Employees Worked With
Roger
July 21, 2023
We avoid service there because they make appointments, and when you arrive after a 30 min drive, they offer a ride home, but no way back. After 3 hrs of waiting they give the report of what needs to be do and when you arrive after a 30 min drive, they offer a ride home, but no way back. After 3 hrs of waiting they give the report of what needs to be done. This has happened before. Cancel the appointment before we come if you can't service the car. More
by roberts.june2
