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Ira Subaru

Danvers, MA

4.7
777 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 777 reviews

September 13, 2023

Brought in our Outback for its first service at 6000 miles. The service center at the dealership is very timely and professional. I was dropped off back at home after leaving the car to be serviced. I w More

by cyril.malak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Lindsey and Sammy, William Hernandez
Sep 27, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 10, 2023

Their work is done with a smile. Their service representatives are courteous and polite. The premises are spacious and clean. Felt that we were important and our representative was t More

by wendyctaylor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linsey Silva
Sep 23, 2023 -

Ira Subaru responded

Thank you so much for the positive review!

September 08, 2023

Organized and very aware of customer’s needs while waiting for service to be completed. The video of the work done was a surprise. The staff I encountered were terrific! More

by kath916
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge Parker, Johnny Trejo Tejada
Sep 23, 2023 -

Ira Subaru responded

We're happy you found our staff to be so supportive during your experience here at Ira Subaru.

September 07, 2023

Chris Fierre, our salesman, was a pleasure to deal with, very knowledgeable and respectful of our wishes in the new Subaru we ended up purchasing. He made sure we understood all the features of the automobi More

by markusb741
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roscoe Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fierre, Manny Figueroa
Sep 23, 2023 -

Ira Subaru responded

We're happy you found Chris to be so supportive during your experience here at Ira Subaru.

September 07, 2023

Professional, personable, non pressuring, clean dealership, great customer service, fair, knowledgeable, respectful, efficient, humorous and relatable More

by lizmkim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Ira Subaru responded

We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

Service department was very attentive and listen to the issue at hand, they were also very good communicating once I drop my vehicle off More

by jvpowderski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badge and Fred CC l
Sep 22, 2023 -

Ira Subaru responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 05, 2023

An oil leak was found during maintenance and I like the way they send a text with pictures and videos showing you in real time the issues that they encountered and asking exactly what you want to address a More

by sharons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadej
Sep 09, 2023 -

Ira Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 03, 2023

My battery was to be replaced due to a class action suit, but the battery I had was fairly new...I told the young man who greeted me when I drove in to save my old battery, which was still working fine...whe More

by keith.ferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not interested in getting anyone in trouble
September 02, 2023

Helpful and friendly staff. I was able to negotiate a price for my new car that was agreeable. More

by Janieorne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Looney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ira Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 31, 2023

Great customer service and follow through when customers have been waiting for a while. I will definitely visit them again. More

by johnmaguire11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gaudet
Sep 04, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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