Ira Subaru
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Brought in our Outback for its first service at 6000 miles. The service center at the dealership is very timely and professional. I was dropped off back at home after leaving the car to be serviced. I w miles. The service center at the dealership is very timely and professional. I was dropped off back at home after leaving the car to be serviced. I was similarly picked up from home once the car was done. All my questions were answered professionally and everyone was very friendly to deal with. More
Their work is done with a smile. Their service representatives are courteous and polite. The premises are spacious and clean. Felt that we were important and our representative was t Their service representatives are courteous and polite. The premises are spacious and clean. Felt that we were important and our representative was thorough with her explanations of what services were to be performed that day. We will always be a Subaru Family! More
Organized and very aware of customer’s needs while waiting for service to be completed. The video of the work done was a surprise. The staff I encountered were terrific! waiting for service to be completed. The video of the work done was a surprise. The staff I encountered were terrific! More
Chris Fierre, our salesman, was a pleasure to deal with, very knowledgeable and respectful of our wishes in the new Subaru we ended up purchasing. He made sure we understood all the features of the automobi very knowledgeable and respectful of our wishes in the new Subaru we ended up purchasing. He made sure we understood all the features of the automobile before we drove off. Thanks Chris. More
Professional, personable, non pressuring, clean dealership, great customer service, fair, knowledgeable, respectful, efficient, humorous and relatable dealership, great customer service, fair, knowledgeable, respectful, efficient, humorous and relatable More
An oil leak was found during maintenance and I like the way they send a text with pictures and videos showing you in real time the issues that they encountered and asking exactly what you want to address a way they send a text with pictures and videos showing you in real time the issues that they encountered and asking exactly what you want to address and what you don't. More
My battery was to be replaced due to a class action suit, but the battery I had was fairly new...I told the young man who greeted me when I drove in to save my old battery, which was still working fine...whe but the battery I had was fairly new...I told the young man who greeted me when I drove in to save my old battery, which was still working fine...when I returned I learned that the battery was not saved. I keep trying to find reasons to use Ira service, but situations like this (and there have been more) make it hard to make sense of any commitment. More
Helpful and friendly staff. I was able to negotiate a price for my new car that was agreeable. I was able to negotiate a price for my new car that was agreeable. More