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Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
777 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 777 reviews

September 23, 2023

Everything was explained to me by the video and I was shown exactly the repairs that were needed. More

by amy.woodbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Sep 26, 2023 -

Ira Subaru responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 22, 2023

Yvonne is so friendly and helpful with all my questions. I truly am glad to see her when I come for service on my car. The new facility is superb! More

by Debogra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh 11482
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Sep 26, 2023 -

Ira Subaru responded

We are thrilled that Yvonne provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 22, 2023

Very professional and friendly stuff. My first maintenance appointment was quick. Loved the complimentary oil change and inspection. And they even washed my car! More

by IIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew was great!
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Sep 26, 2023 -

Ira Subaru responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 22, 2023

Thanks for the great customer service that I received from Lindsey! It was wonderful that I got a ride home and back to the dealership. Lindsey and Jack are the best. More

by Jude
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Sep 26, 2023 -

Ira Subaru responded

We're thrilled to hear about your outstanding experience with Lindsey and Jack in our Service department. Providing exceptional and professional service is a top priority. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we appreciate your kind words

September 21, 2023

Great experience! Very nice, pleasant, helpful salesperson Devin. Great finance person. Will recommend to my friends More

by dianepalocci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Looney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Ira Subaru responded

We're glad you had such a wonderful experience with us!

September 21, 2023

Great service, Frank was very helpful and thoughtful. He explained everything very clearly and thoroughly. Thanks! More

by Brendankennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Sep 23, 2023 -

Ira Subaru responded

We're so happy we were able to help you out!

September 20, 2023

Excellent service! They performed much better than some bigger dealerships. I’m staying with Ira Subaru. Thank you! More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
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Sep 22, 2023 -

Ira Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 16, 2023

IRA Subaru is a wonderful dealership. They have a terrific, friendly and efficient service team. More

by Karenjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owens, 5 stars
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Sep 19, 2023 -

Ira Subaru responded

Thank you for the Five-Star review and for choosing Ira Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 16, 2023

Professional and friendly service in remodeled spacious garage. Ira’s new service building is welcoming and well appointed. Staff looks happier. More

by rebecca b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne. She is great!
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Sep 21, 2023 -

Ira Subaru responded

It's wonderful to hear that you received professional and friendly service in our remodeled spacious garage. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 14, 2023

I'm still waiting for some parts that were ordered for my vehicle but other than that good experience More

by robdeanhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Ira Subaru responded

Thank you for sharing your feedback with us. We appreciate your understanding and patience regarding the delay in receiving the ordered parts for your vehicle. While we're pleased to hear that you had an overall good experience, we understand that waiting for parts can be frustrating. Your satisfaction is important to us, and we are committed to ensuring that your next experience with us is even better. Thank you for choosing us, and we look forward to serving you again soon.

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