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Ira Subaru

Danvers, MA

4.7
777 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 777 reviews

October 19, 2023

The service at this dealership is the best! !! I’m 81, and always bring my cars back to dealership for service. This Subaru dealership is great.. and their sales staff is also one of the best More

by SubaruFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Looney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
Oct 20, 2023 -

Ira Subaru responded

It's fantastic to hear that you've had a great experience with both the service and sales staff at Ira Subaru. Finding a reliable dealership for your cars can be invaluable, and it's wonderful to know that you've had a positive experience. We will continue to provide you with the excellent service you deserve!

Oct 20, 2023 -

SubaruFAN responded

This is not my first time with Ira Subaru, I also have dealt with Ira Toyota, and received the same courtesy from them. Obviously, all staff from this organization is chosen for their professionalism and knowledge of car maintenance. Good work Ira!

October 17, 2023

All is good, great experience all around- would recommend to family, friends and strangers for sure More

by jmdeuble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 19, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

The service team is courteous, friendly, and knowledgeable. The environment is clean. They are respectful of people’s time and the challenge of getting to and from the dealer during business ho More

by LocalSubieOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 19, 2023 -

Ira Subaru responded

It's fantastic to hear that the service team at our dealership is courteous, friendly, and knowledgeable. We're delighted that you found the environment clean and that we respect your time and the challenges of getting to and from the dealer during business hours. Specific and well-documented vehicle reviews and competent service advisors are highly appreciated. Your satisfaction is our priority, and we look forward to serving you again!

October 17, 2023

Team especially Dave could not have been better not a regular customer had issues with eyesite on way to Salem from pa. They were able to find problem correct it contacted me through in a timely manner More

by Laah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 19, 2023 -

Ira Subaru responded

It's wonderful to hear that our team, especially Dave, went above and beyond to help you, even though you're not a regular customer. Resolving the issue with your eyesight and handling everything with a smile and patience is highly commendable. We're thrilled to have turned a challenging situation into a great one for you. Your satisfaction is our priority, and we look forward to serving you again!

October 17, 2023

Service was very good I always service my car there and will continue too!come back More

by Diovanna119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Oct 19, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a very good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 16, 2023

The adviser Matt was very accommodating, well spoken, and a definite credit to the Suburu dealership. More

by js.rinaldi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 18, 2023 -

Ira Subaru responded

Thank you for your feedback! It's wonderful to hear that Matt, your advisor, was accommodating and well-spoken, making a positive impact on your experience at the Subaru dealership. Your kind words are greatly appreciated. We're here to provide excellent service and support, and we thank you for choosing us!

October 15, 2023

Continue to be very satisfied with my regular service at my Subaru dealer & appreciate the coupons sent to me & on 'My Subaru.com' website. More

by marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew & Yvonne
Oct 17, 2023 -

Ira Subaru responded

We're delighted to hear that you continue to be very satisfied with the regular service at Ira Subaru. It's great to know that you appreciate the coupons provided to you, as well as the resources available on 'My Subaru.com' website. Your satisfaction and the value you receive from our services are important to us, and we're here to continue providing excellent service for all your future needs. Thank you for choosing us!

October 14, 2023

Yvonne was a God send! She went above and beyond helpfulness, and we are truly grateful. Excellent service with kindness, empathy, determination, and a smile! More

by lal63jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh
Oct 17, 2023 -

Ira Subaru responded

We're thrilled to hear that Yvonne went above and beyond to provide you with excellent service. Kindness, empathy, and determination are important qualities that we value in our staff. Your satisfaction and positive experience are important to us, and we're here to continue assisting you with any further needs or questions you may have. Thank you for choosing us!

October 13, 2023

Grate service. Grate very professional Matthew.Beautiful fully renovated waiting area.Very good service.Thanks. More

by alira1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Oct 14, 2023 -

Ira Subaru responded

Thank you for sharing your positive feedback about the service and the renovated waiting area. It's great to hear that you had a great experience with Matthew and found the service to be very professional. A comfortable and beautiful waiting area can certainly enhance the overall experience. We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

The service, was the best I’ve encountered in my many years of purchasing vehicles! More

by DSR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Looney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Louzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William B.
Oct 12, 2023 -

Ira Subaru responded

It's truly heartening to hear that your experience with Ira Subaru's service was the best you've encountered in all your years of purchasing vehicles. Our commitment to excellence is certainly shining through, and it's customers like you who make our efforts worthwhile. Your feedback is a testament to our dedication to delivering top-notch service. Here's to many more years of enjoyable driving with your Subaru!

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