Ira Subaru
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have been a 50 yr customer and always had great service from everyone at Ira service from everyone at Ira More
Above and beyond in every respect especially our Service Adviser, Lindsey Silva. I thought I was in a Mercedes-Benz dealership. Thanks again. Adviser, Lindsey Silva. I thought I was in a Mercedes-Benz dealership. Thanks again. More
The dealership itself was great and I am very happy with the car I bought (2024 Crosstrek). However, the dealership as well as the salesperson I worked with (Scott Coughlin) seemed a little bit disorganized the car I bought (2024 Crosstrek). However, the dealership as well as the salesperson I worked with (Scott Coughlin) seemed a little bit disorganized. I was a little bit disappointed that though I was told the car I was interested in would be fully ready when I arrived, we had to wait for about 45 minutes for us and the car to be ready for a test drive. During this time, Scott would leave the desk for 10-15 minutes at a time to find the keys, find the car, and put gas in it. He was very knowledgeable about the cars, but seemed disorganized additionally when he told us the next step was financing the car and then walked away without telling us that we would have to wait for the finance people to come to us. We then ended up sitting for almost 30 minutes not knowing what was happening. It then took another 15-20 minutes for the finance department to be ready for us. Then, I scheduled an appointment with Scott to pick up the car after sorting out the loan and registration, but he was with another client when I arrived, which felt unprofessional. I ended up waiting 10 minutes for the other client to be ready for their test drive so that I could finally pick up the car that I had paid for. There were other small instances as well that made me frustrated with this process. More
Very nice and clean facility that made it easy to wait for some time with a child. Working with the dealers at this location was much better than other locations I was in touch with for some time with a child. Working with the dealers at this location was much better than other locations I was in touch with More
Christine was absolutely wonderful Knowledgeable, pleasant and easy to talk with. I wouldn’t go anywhere else. pleasant and easy to talk with. I wouldn’t go anywhere else. More
The dealership is clean and well appointed, our sales person was friendly an very knowledgeable person was friendly an very knowledgeable More
So very friendly, helpful, knowledgeable. Took care of my issue, answered questions, and got me back on the road quickly! Took care of my issue, answered questions, and got me back on the road quickly! More