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Ira Subaru

Danvers, MA

4.8
778 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 778 reviews

November 28, 2023

I have been a 50 yr customer and always had great service from everyone at Ira More

by corriveau13@comcast.net
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N Adge Parker, William Hernandez
Nov 30, 2023 -

Ira Subaru responded

Being a customer for 50 years speaks volumes about the trust and satisfaction you've had with Ira Subaru! Consistently receiving great service from everyone at the dealership over such a long period of time reflects our commitment to maintaining excellent customer experiences. Thank you for your loyalty and your business!

November 28, 2023

Above and beyond in every respect especially our Service Adviser, Lindsey Silva. I thought I was in a Mercedes-Benz dealership. Thanks again. More

by Allan Richards
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Lindsey went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

The experience I had today was fast and efficient. The discount coupon was honored - providing cost effective service. More

by tphilbrook
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Nadge
Nov 30, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a fast and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

The dealership itself was great and I am very happy with the car I bought (2024 Crosstrek). However, the dealership as well as the salesperson I worked with (Scott Coughlin) seemed a little bit disorganized More

by anorkgold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Coughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Ira Subaru responded

Christopher, Thank you for taking the time to share your experience with us. We appreciate your detailed feedback regarding the issues you observed. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Juan Tejada Sales Director Ira Subaru jtejada@Group1Auto.com

November 22, 2023

Very nice and clean facility that made it easy to wait for some time with a child. Working with the dealers at this location was much better than other locations I was in touch with More

by Morgan
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Ira Subaru responded

A clean and accommodating facility can make a significant difference, especially when waiting with a child. It's great to hear that your experience with the dealers at this location was notably better compared to other places you've contacted. Thank you for your business!

November 22, 2023

Christine was absolutely wonderful Knowledgeable, pleasant and easy to talk with. I wouldn’t go anywhere else. More

by Nebutterfly1207
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Figueroa, Juan Tejada Hernandez
Nov 28, 2023 -

Ira Subaru responded

It's wonderful to hear about your positive experience with Christine! Having a service professional who is knowledgeable, pleasant, and easy to communicate with can make a significant difference in the overall service experience. Loyalty to a service center often stems from exceptional service providers like Christine. Thank you for your business!

November 22, 2023

The dealership is clean and well appointed, our sales person was friendly an very knowledgeable More

by ljlevine12
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Had problems with Stop/start feature Matthew explained the need for a new Battery,Ecm software update I would rate him a 10 as well as Ira More

by haley5133
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Owens matthew
Nov 22, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Matthew provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Great service and very friendly people. Quick and efficient as well. highly recommend Subaru, Danvers More

by Rob
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yvonne
Nov 21, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a great and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

So very friendly, helpful, knowledgeable. Took care of my issue, answered questions, and got me back on the road quickly! More

by Pmorose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Nov 21, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a friendly, helpful, and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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