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Ira Subaru

Danvers, MA

4.8
778 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 778 reviews

December 07, 2023

Ira Service provided excellent service. Our service representative, Yvonne, made sure we had the correct service. She was professional, efficient, and friendly. I would be happy to recommen More

by stockwellbrjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Coughlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne DeJongh - 5 stars *top rating
Dec 08, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Yvonne provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Nice new facility great waiting room great staff and service people love this dealership wow More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
Dec 08, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Always excellent services and polite people to deal with. Special thanks to Yvonne and her team. More

by Pavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Dec 08, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Yvonne provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Pleasant environment nice help, service done very timely, reasonable rates. I would highly recommend them. More

by j.kellner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Dec 06, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

I brought my car in to be fixed and they had to order a part for it. That part of the process was fine. When I left, I asked if I could leave the enterprise rental keys at the front desk. Service said y More

by KJDanvers
Recommend Dealer
No
Employees Worked With
Chris Shields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 02, 2023

Excellent service and sales. Went for oil change special and check out potential new/used Outback. The service included a video of my vehicles future problems, estimate and even More

by lyndwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadge. She was excellent and professional went out of her way to make visit a treat. Christine in sales was professional and extremely knowledgeable.
Dec 06, 2023 -

Ira Subaru responded

Wow! What an amazing service experience! Getting an oil change along with a detailed video outlining potential future issues, an estimate, and a complimentary car wash truly showcases a commitment to thorough customer service. It's fantastic that we went above and beyond your expectations. Thank you for your business!

December 02, 2023

Met quickly at door while looking at cars. Any questions answered and salesman was knowledgeable and not pushy. More

by Wah
Recommend Dealer
Yes
Employees Worked With
Christopher Freire
Dec 06, 2023 -

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Excellent service. Service advisor did a wonderful job made sure everything was done right. Kept me informed of what they did. More

by SubieGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Dec 05, 2023 -

Ira Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Friendly, competent, and customer-focused staff in the service department. New facility is comfortable and spotless. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne deJonge
Dec 01, 2023 -

Ira Subaru responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

I was on 128 and the light came on so we went to Subaru to see if we could get it fixed And they fixed it, quickly and explained what the problem was. I’ve never been disappointed with the service. More

by Janicem978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Nov 30, 2023 -

Ira Subaru responded

That's great to hear! Quick and effective service, especially when dealing with unexpected issues like a warning light, can really make a difference. It's wonderful that Ira Subaru not only fixed the problem promptly but also took the time to explain what was going on. Thank you for your business!

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