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Ira Subaru

Danvers, MA

4.8
778 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 778 reviews

December 21, 2023

Ira Subaru has always taken the time to explain the ‘why’ behind the suggested service tasks, I really appreciate that. More

by Joe Medwid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne / 5 stars!
Dec 22, 2023 -

Ira Subaru responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

The service department were attempting to have me drive my legacy even though there was no defroster on the passenger side of the front windshield. Very negative Matt and Dan. Will not use Ira in the futur More

by E.sharkey1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Leonard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
December 16, 2023

Good service, Lindsey is very friendly, she knows how to take care customer. Waiting room is clean and the service is excellent. More

by Huy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lindsey
Dec 19, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Lindsey provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Friendly, energetic, staff, doesn't make things seem pushy. The most amazing waiting area I've ever scene. More

by jvhorgan1980
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Hernandez
Dec 15, 2023 -

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Set a timeline of when I had to get out of there for a meeting and the Service Rep understood and beat that time! I love that- wasn’t just “after my business” and told me things she couldn’t come through More

by brimaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne, William Hernandez
Dec 16, 2023 -

Ira Subaru responded

That's fantastic! It's incredibly valuable when a service representative not only understands your time constraints but also ensures that the work is completed within the timeline you've set. Honesty, openness, and clear communication about what can be delivered within a timeframe are so important in customer service. Going above and beyond by calling about the forgotten computer cord truly shows dedication to customer care. Your high recommendation means a lot to us, and we're grateful for your feedback and business!

December 11, 2023

Nadge was wonderful. She had such a warm demeanor. She made me feel well cared for and I appreciated her efforts on my behalf. More

by Librarian1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nage
Dec 13, 2023 -

Ira Subaru responded

It's wonderful to hear about your positive experience with Nadge! A warm and caring demeanor can truly make a difference in how customers feel and the overall experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Great service. Clean, easy and very nice. Service was fast and lost of snack options available More

by Aro107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 12, 2023 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Nice new building. Service was fast and pleasant. Yvonne was extremely helpful getting my car in for some major repairs and instrumental in dealing with my insurance p More

by Themanison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne DeJongh
Dec 12, 2023 -

Ira Subaru responded

It's great to hear that the new building provided a pleasant experience, and Yvonne was instrumental in facilitating major repairs and working with your insurance provider. Having someone like Yvonne who is extremely helpful and capable can make dealing with repairs and insurance processes much smoother. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

I have used IRA sales and service for my current vehicle and previous two cars -Toyotas and currently a Subaru. The service department does a really good job. I have only had routine things done, but ever More

by Sue Mass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service
Dec 13, 2023 -

Ira Subaru responded

It's great to hear Ira Subaru has been your go-to dealership for a while now, especially for servicing your vehicles. Having a team that's familiar with your specific car model can provide a level of expertise and attention that's hard to beat. Sometimes, that extra peace of mind is worth the investment in service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Yvonne has always been supportive of me when I need service. She goes beyond what is expected to make sure my car gets the kind of service that it needs. I trust that she has my best interests at heart More

by B.Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne De Jong, William Hernandez
Dec 08, 2023 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Yvonne went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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