Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
778 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
Contact Dealership
View Awards

97 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 778 reviews

January 17, 2024

Dealer was helpful Had expected car I stock Not much negotiation needed Kept in contact as needed More

by mjtetrault
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 17, 2024

The new facility that they have is amazing! This is the 2nd time purchasing a car from them and they handle everything very well and my sales person Scott was great! More

by eliasgym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Coughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Ira Subaru responded

We're thrilled to hear that you find the new facility amazing and that your car purchasing experience has been handled well. It's fantastic that Scott, your salesperson, provided great assistance. Thank you for choosing us, and we look forward to serving you again! Safe travels in your new car!

January 14, 2024

M concerns were listened to. Ended up having a defective screen which is being replaced. Same problem was ignored at another dealer. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Joshua
Report | Print
Jan 17, 2024 -

Ira Subaru responded

It's positive to hear that your concerns were not only acknowledged but also addressed. Unfortunately, the same problem was ignored at another dealer, but it's reassuring that we took the necessary steps to address your concerns. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

Attendant was fine but it took over 3 hrs for an oil change! That was with an appt. More

by Overpar119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Owens
Report | Print
Apr 06, 2024 -

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

Ira Subaru responded

Hello Overpar119, We sincerely apologize for the extended wait time you experienced during your recent oil change appointment, despite having scheduled in advance. Your time is valuable, and we understand the frustration this delay caused. Please email me directly at roscoerobinson@group1auto.com so we can discuss your experience further and see how we can make it right for you. Your feedback is invaluable as we work to improve our services. Thank you for your understanding. Roscoe Robinson General Manager

January 12, 2024

Entire team was great, went in for an oil change and to get a fix. What I thought was going to be a multiple days took 1 day, and staff was friendly and accommodating. Highly recommend going here! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Figueroa, Jeff Lubas, Stephen Eagleston, William Hernandez, Marco Ciampa
Report | Print
Jan 16, 2024 -

Ira Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

The salesman was extremely courteous and helpful. The buying process was easy and they came through with the everything they promised. More

by DrHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio
Report | Print
Jan 16, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with a courteous sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

Excellent mechanics and friendly, efficient customer service department. Very polite and straightforward. Always good about estimating the time a job will take and keeping me updated. More

by Mouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
Jan 13, 2024 -

Ira Subaru responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

Dealership is very well organized, clean and inviting. Comfortable to shop and the coffee options are really good. More

by Tom Smolinsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Ira Subaru responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Wonderful dealership! I have been pleased with purchase, service and my new car. Great job!. More

by LAURA L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Jan 11, 2024 -

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

Kyle and Matthew in service are phenomenal. Extremely professional , courteous and well mannered , it was a pleasure dealing with the entire service department. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Matthew
Report | Print
Jan 09, 2024 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Kyle and Matthew provided phenomenal assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
27
28
29
...
78