Back

Ira Subaru

Danvers, MA

4.8
779 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
Contact Dealership

97 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 779 reviews

January 27, 2024

Excellent service. Very professional employees. Explained everything in details. Taking time to answering all my questions. I referred to all departments at 1ra Subar More

by Diazeda123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giorgio. Also Financial department, and all employees very nice!!
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 27, 2024

I was taken in on time, shown complementary snacks, given a time estimate and kept updated on progress of maintenance More

by Jforgione34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

I needed to bring my car in due to a recall. Scheduling was easy. Service advisor, Lindsey, was excellent. waiting area very nice. More

by Chris R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pickard
Jan 26, 2024 -

Ira Subaru responded

It's fantastic to hear that you had a great experience and that Lindsey provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 26, 2024

Nadege was our representative and she could not have done a better job. She was very friendly and extremely efficient. The work done on the car made it run like new. More

by Storyjohn64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadege Parker, William Hernandez
Jan 30, 2024 -

Ira Subaru responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

I arrived for a scheduled oil change. I was greeted by Yvonne Dejongh, who was both friendly and helpful and with a great sense of humor. She informed me the approximate time my car would More

by Prest277gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dejongh (service)
Jan 31, 2024 -

Ira Subaru responded

We're delighted to hear that your experience at our dealership, particularly with Yvonne, was so positive! It's great to know that she made you feel welcomed and informed during your visit. We also appreciate your feedback on the amenities provided in the lounge. We look forward to serving you again in the future!

January 24, 2024

Recall service was provided quickly. Yvonne is detail oriented and friendly. Coffee is food you can work remotely in their waiting rooms. More

by Subarureview
Recommend Dealer
Yes
Employees Worked With
Yvonne
Jan 26, 2024 -

Ira Subaru responded

It's fantastic to hear that the recall service was provided quickly and that Yvonne's detail-oriented and friendly service stood out. The availability of remote work facilities in the waiting rooms is an added convenience. Thank you for choosing us for your service needs!

January 23, 2024

They are very courteous and prompt with listening to my concerns and returning phone calls to keep me undated on the serving of my vehicle. More

by Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay was super!
Jan 25, 2024 -

Ira Subaru responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 22, 2024

After 29 years still extremely happy with Subaru Sales. Always courteous and efficient. Makes the process of buying my favorite vehicle a comfortable, pleasant experience. However, not happy with Service More

by rgraffam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Figueroa, Juan Tejada Hernandez
Feb 09, 2024 -

Ira Subaru responded

I'm truly sorry to hear about your recent poor experience. Your satisfaction is our top priority, and we apologize for falling short of your expectations. We'd like to make things right. Could we schedule a time to connect and discuss the situation in more detail? Your feedback will be invaluable in helping us improve our service for the future. You can reach out to me at: Dan Hutt Service Director IRA Subaru 978.739.8866 dhutt@group1auto.com Thank you for your understanding, and I look forward to speaking with you.

January 20, 2024

Service rep Nadège was outstanding - attentive and kept me informed - even though the mechanics took many days longer than planned for the work. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadège
Jan 23, 2024 -

Ira Subaru responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 19, 2024

I t is a new building. It is nice and clean. The same way the building is nice. To be so are the people are nice to be with,very friendly and professional. More

by adinemorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Ira Subaru responded

We're pleased to hear that you appreciate our new building and find it nice and clean. It's also wonderful to know that our team members are friendly and professional, creating a positive environment for you. Thank you for your positive feedback, and we look forward to continuing to provide excellent service!

...
27
...